Commercial Lines Account Manager

　　Exchange Underwriters, Inc. - Washington, PA (Pittsburgh area)

　　Summary

　　Founded in 2011, World Insurance Associates is one of the fastest-growing top 20 insurance brokers in the U.S. with over 2,200 employees located in more than 260 offices across North America.  We are a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.  We are proud to announce that Exchange Underwriters, Inc. is now a World Insurance Associates company.

　　Position Overview

　　The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

　　Primary Responsibilities

　　Effectively manage a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time

　　Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication

　　Handle renewals, service requests, claims, billing and new policies

　　Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures

　　Review all applications, policies, endorsements and audits for accuracy

　　Coordinate expiration list with department manager to obtain renewal business information

　　Qualifications

　　Three years minimum Commercial Account Management experience required

　　Experience with habitational and large property accounts 

　　Property & Casualty License required

　　Valid driver’s license and insurance, required

　　Strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)

　　Applied/Epic or similar agency management software experience, preferred

　　Able to work independently and enjoy a high degree of interaction with team members

　　Self-motivated and driven

　　Maintain a sense of urgency and ability to work with and meet deadlines

　　Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance

　　The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

　　Ability to maintain a professional demeanor and positive attitude

　　Bachelor’s degree a plus but equivalent work experience is the most important

　　Equal Employment Opportunity

　　At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

　　Powered by JazzHR