Job Title
Commercial Invoicing Specialist
Job Description
Invoicing Specialist -
Commercial Invoicing Specialist (Imaging Systems) - Nashville, TN.
You will work in partnership alongside other cross modality Invoicing Specialist team members who share technical aptitude, problem solving and high energy performance skills. You will work in a fast-paced, competitively healthy and friendly working environment. You will share ideas and partner with team members to problem solve, process improve, drive effectiveness and reduce nonvalue add processing steps and activities.
Your role:Processing the daily equipment sales orders for customer invoicing with timeliness and accuracy according to the customer purchase orders and equipment sales contracts, via the order to revenue workflow tool.Participate in monthly revenue meetings (primarily conducted at end of month close) to identify any pending equipment orders in que not yet invoiced or sales recorded for fiscal period close. Identify and report out on all pending actions required complete for MEC invoicing activity completions.Identifying billing and contracts discrepancies through the performance of daily auditing and processing of System orders. You will resolve all discrepancy issues and prepare orders for first time right customer invoicing.Partnering with Order Processing, Order Management, Field Sales and other cross functional business groups as required to ensure external customer purchase orders are aligned and processed correctly in order to deliver timely and accurate invoicing via SAP.Research and resolve customer invoicing disputes as assigned. Research customer invoices, change orders, and short or non-payments via the customer's AR as part of the customer invoicing dispute resolution process. You will work closely with customer assigned AR Collections Specialists on dispute resolution activities.You will communicate and escalate problematic orders and all other invoicing related issues to Sales, Invoicing and Dispute Management leadership timely and as required to ensure invoicing accuracy and timely delivery.You will possess and utilize your strong interpersonal skills - through direct communication with others and establish strong cross functional working relationships (Order Processing/Order Management, Field Sales Specialists & AR Collectors).You will directly or indirectly through the AR Collection Specialists, contact customers as required to obtain necessary information to ensure accurate & timely invoicing and dispute resolutions occur.You're the right fit if:
The ideal candidate will be a strong independent contributor that works well within a team environment and with minimal supervision during the day-to-day work schedule. The successful candidate must also demonstrate excellent analytical and problem-solving skills, be detail-oriented and have experience with supporting high level/mixed priority activities.AA degree in business or related fields preferred, or the equivalent of 3+ years of working in a professional business invoicing and dispute resolution environment.A passion for creating a first-time right customer experience, operational excellence and continuous improvements.Eager to take on new tasks/expanded responsibilities; develop and share best practices.Excellent oral and written communication skills, including active listening skills.Possesses strong interpersonal skills, and a positive, pro-active can-do attitude.Has the ability to work in a fast-paced environment, and who possesses a flexible attitude and a willingness to change priorities as the business needs demand.Strong organizational skills and strong aptitude for detailed work.Proven ability to use good judgment and make confident decisions under defined policies and procedures.Ability to work under minimal supervision on day-to-day activities, maintaining a high degree of accuracy and integrity.Willingness to perform overtime work as required to meet business demands.Intermediate to advanced skills in MS Office (Word and Excel).Intermediate to advanced math skills and business acumen.In-depth knowledge of SAP (or other ERP systems), Salesforce.com and dispute management software highly preferred.You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.Learn more about our business .Discover our rich and exciting history. Learn more about our purpose. Read more about our employee benefits .If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN .
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.