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Commercial Account Manager
Commercial Account Manager-March 2024
Edmonton
Mar 28, 2026
About Commercial Account Manager

  Hi, we're HUB! We are proud to be ranked 5th among the world's largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.

  The Opportunity!

  As a Commercial Account Manager, you will interact with commercial clients, maintain professional business relationships with new and existing clients and insurers and manage an entire book of business. The Commercial Account Manager reviews and prepares the commercial client files, leads marketing efforts, and while evaluating and pricing the insured's risk.

  Responsibilities Provide exceptional client care as primary customer service contact Respond to customer requests directly (or indirectly from the Senior Account Manager/Account Executive and/or Marketer), compiling information and submitting information to appropriate insurance companies and binding coverage where appropriate Participate in formal account reviews; assisting in account rounding and working diligently to provide value-added services for clients Prepare submissions in Policy Works and EPIC Prepare proposals, cover notes, customer correspondence, certificates, and invoices as per agency standards Assist Account Teams with various administrative function Review and prioritize all assigned tasks on a daily basis including, company mail, emails, abeyances/activities Maintain accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange and physical files as per agency standards Manage the Marketing of accounts to include new, renewal, and midterm changes Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present account executives with best programs, and bind coverage. Provide training and guidance to new Insurance Advisors on the team Other responsibilities as needed Requirements Self-motivated Strong sense of urgency Ability to provide measurable deliverables to Account Executives and clients Up to five years of commercial experience as an Insurance Advisor is considered an assest Level 2 insurance license Qualifications Good communication, problem solving and critical thinking skills Pro-active and a self-starter Commercial bonding experience is required Experience with marketing and assisting with client contacts on accounts within the book of business Confident to work independently without supervision Superior client service, presentation and interpersonal skills A keen attention to detail Solutions oriented and a critical thinker Work well in a fast paced, client-focused environment Motivated to contribute within a team environment The employment offer is contingent upon completion of a successful background check.

  Why Join HUB? We work hard and play hard! Company planned events and learning opportunities! Paid day off for your birthday - we want to celebrate you! Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities. Room to grow within the organization. Competitive compensation. Flex health benefits & company matching RRSP contributions. We care about all our employee's wellbeing - 24/7 access to virtual health services through EQ Care; Lifeworks Employee Assistance Program support and resources; home delivery service on prescriptions with PocketPills. HUB Women's Network Resource Group - With approximately over 300 employee ambassadors and growing (all gender identities welcome), this group provides support, guidance, and much, much more through empowerment and collaboration! Our Core Values. Entrepreneurship: We encourage innovation and educated risk-tasking. Integrity: We do the right thing every time. Teamwork: We work together to maximize results. Accountability: We measure and take responsibility for outcomes Service - We serve our customers, communities and colleagues. Do your values align with ours? We'd love to connect with you! HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com.

  #LI-POST

  Department Sales

  Required Experience: 5-7 years of relevant experience

  Required Travel: No Travel Required

  Required Education: Some college (no degree)

  Hi, we're HUB.

  In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

  When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

  And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

  About HUB International

  Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

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