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Clinical Manager, Surgical Synergy - Southwest
Clinical Manager, Surgical Synergy - Southwest-March 2024
El Paso
Mar 31, 2026
About Clinical Manager, Surgical Synergy - Southwest

  *Careers that Change Lives *

  Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

  Join us for a career in sales that changes lives.

  Business Description:

  Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.

  CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised of 4 global businesses, Spine and Biologics, Enabling Technologies, intelligent Data Solutions (iDS) and China Cranial, Spinal, Orthopedics & Technologies.

  This role will support our Enabling Technologies platforms, delivering an innovative portfolio that includes  advanced imaging , navigation (https://www.medtronic.com/us-en/healthcare-professionals/products/neurological/surgical-navigation-systems/stealthstation.html) , robotics (https://www.medtronic.com/us-en/patients/treatments-therapies/spinal-surgical-robotics.html) , customized implants, and pre-operative planning aided by artificial intelligence. 

  Click here (https://www.medtronic.com/us-en/healthcare-professionals/products.html) to learn more about products.

  A Day in the Life:

  At Medtronic, the Clinical Manager, Surgical Synergy partners with the field sales teams in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the region’s clinical team. The CM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.

  This is a field based role.

  Responsibilities may include the following and other duties may be assigned:

  Manages and coaches Surgical Synergy Clinical Support employees through field visits, individual or group meetings, and direct conversations

  Responsible for the performance of the clinical support of Surgical Synergy (Robotic Assisted Surgery) platforms and Neurosurgery portfolios

  Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work

  Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage

  Schedules resources for clinical events working closely with both the Surgical Synergy Regional Manager and Neurosurgery District Manager

  Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating  performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed

  Communicates and reinforces corporate Mission, Surgical Synergy strategy and key initiatives, goals, and activities

  Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities

  Directs and motivates employees to achieve clinical goals

  Provides ongoing feedback/coaching and regular performance and development discussions with employees and implements corrective actions where necessary

  Documents field visits with employees with actions observed and suggestions for improvement for the individual CS and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed

  Oversees the training and development of Clinical Support Specialists in product knowledge and competitive knowledge

  Coaches and advises employees on teamwork, time and task management, and career development

  Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)

  Identifies clinical opportunities through the use of analytics and/or field visits 

  Addresses clinical opportunities through coaching or the development of specific measurable projects

  Provides direction to employees regarding the management of assets, expenses, budgets, etc.

  Performs administrative tasks related to cost center management, expenses, email, and other communication activities

  Ensures personal understanding of all quality policy/system items that are personally applicable

  Follows all work/quality procedures to ensure quality system compliance and high-quality work

  Partners with both the Surgical Synergy Regional Manager, Neurosurgery District Manager, and HR to recruit and hire top candidates for open positions

  Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities

  Other duties as assigned by Surgical Synergy Regional Manager 

  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

  We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

  To learn more about Inclusion & Diversity at Medtronic Click Here (https://www.medtronic.com/us-en/about/careers/diversity-inclusion.html)

  Must Have: Minimum Requirements

  To be considered for this role, please ensure the minimum requirements are evident on your resume.

  Bachelor’s Degree with 5 years of relevant experience; or

  An Advanced Degree with a minimum of 3 years of relevant experience.

  Nice to Have

  • 1+ years of directly related Medtronic experience

  • Previous Clinical Specialist level or higher experience

  • Previous people management experience

  • Knowledge of clinical coverage requirements

  • Additional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industry

  • Successful career record showing promotions, time in role, and increasing responsibilities

  • Ability to manage multiple tasks and processes with ease

  • Demonstrated change leader

  • Demonstrated business acumen

  * Preference will be given to local qualified candidates and candidates with Medtronic experience

  About Medtronic

  Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

  We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

  Physical Job Requirements

  •  While performing the duties of this job, the employee is regularly required to sit and talk or hear

  •  The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls

  •  The employee is occasionally required to reach with hands and arms

  •  The employee must occasionally lift and/or move up to 25 pounds

  •  Specific vision abilities required by this job include close vision and distance vision

  •  Ability to travel by air or car or other mode of transportation

  Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

  The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (http://benefits.medtronic.com/) .

  In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .

  The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

  Min Salary

  104000

  Max Salary

  156000

  It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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