Home
/
Account Management
/
Client Success Manager, Executive Accounts
Client Success Manager, Executive Accounts-June 2024
United States
Jun 20, 2026
ABOUT GANNETT
Gannett offers an opportunity to accelerate your growth at a place where you can be your authentic self. From helping small businesses attract, convert and retain customers to providing the news and i
10,000+ employees
Media
VIEW COMPANY PROFILE >>
About Client Success Manager, Executive Accounts

  United States • Virtual Req #39402

  Monday, October 2, 2023

  Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

  Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

  Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid.

  To connect with us, visit www.gannett.com

  LocaliQ is looking for a Digital Marking "Client Success Manager, Executive Accounts" to develop and execute digital marketing strategies for our company's largest clients. The Client Success Manager (CSM) will work alongside our sales and post sales teams to formulate appropriate digital strategies to meet our clients' business goals. They will be responsible for the ongoing management of our clients' digital marketing plans. This includes the hands-on management of our clients' pay-per-click (PPC) campaigns and partnering with a specialized post sales team on other digital marketing tactics. The perfect candidate will be an enthusiastic digital marketer who is client obsessed and eager to tell the customer journey as it pertains to our clients' businesses and their digital marketing campaigns.

  Job Summary :

  The Executive Accounts CSMwill serve as primary digital marketing execution lead for our clients and will own campaign results. The incumbent will collaborate with sales staff and post sales partners to advise on how best to leverage current and emerging marketing solutions to meet their business objectives.

  Individuals in this role will possess strong product expertise in digital marketing solutions (specifically PPC, Social and Digital Display platforms) and will collaborate with sales and post sales teams to deliver results to meet our clients' business needs and maximize their return on investment (ROI).

  This CSM must understand client objectives and marketing programs to devise appropriate strategies and campaign implementation plans. They will be responsible for the ongoing management of the marketing plans, including full accountability for post-sale campaign execution in collaboration with backend support resources, including but not limited to various digital solutions and ad operations teams, focused on delivering to client objectives.

  About Your Responsibilities: Manage day-to-day digital marketing presence, specifically paid advertising (paid search, paid social, programmatic advertising) Ensure a highly consistent marketing message across paid search, organic presence, display, and social media marketing channels Facilitate cross-channel communication by holding weekly and monthly internal meetings and creating internal chats for all stakeholders Build rapport with internal and external client representatives Optimize campaigns towards the lowest possible cost of marketing for our clients Develop and advise on marketing strategies by understanding client expectations, cost of marketing goals, assessing feasibility and identifying marketing and advertising opportunities for our clients. Manage client expectations, communication, and metrics Incorporate constantly evolving technologies and processes into the client solution delivery process This role does have a flexible weekend coverage/support requirement Key Skills: Ability to quickly master business process, marketing, and technology concepts Demonstrated expertise in customer relationship management key technologies and systems to manage digital marketing campaigns Mastery of Advanced capabilities to effectively manage digital advertising campaigns -Search, Display, Marketing Management Systems etc. Strong technical skills to establish, assess, modify/adjust, and routinely improve marketing campaigns over their lifecycle Demonstrated expertise with digital marketing publishing systems & processes Strong verbal and written communication skills Key Competencies: Digital Marketing Acumen: pay-per-click, programmatic display, social, email marketing Customer Focus Organization Analytical Thinking Business Process and Technology Acumen Conflict Management About You: Bachelor's degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English 2+ years hands-on experience managing online/digital advertising campaigns Must have 3+ years of client service/account management experience Google Ads & Google Analytics Certified #LI-REMOTE

  #LOCALiQ

  #LI-LL!1

   The annualized base salary for this role will range between $43,000and $81,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.

  e.

  Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals' application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.'s Recruitment Department at [email protected].

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
High Net Worth Select Client Manager
Do you have a passion for sales and mentoring and developing sales talent? Are you passionate about using an owner's mindset to be responsible for your book of business to grow our client base and wo
Provider Contracting Professional
Become a part of our caring community and help us put health first The Provider Contracting Professional 2 initiates, negotiates, and executes LTC provider contracts and agreements for an organizatio
Enterprise Customer Success Manager
What you'll do: The Enterprise Customer Success Manager will own a book of business of Wix enterprise accounts, be a trusted partner and consultant, and provide guidance on launching and optimizing t
Material Handler Shipping Coordinator 2nd Shift (Neillsville, Wi)
Material Handler Shipping Coordinator 2nd Shift (Neillsville, Wi) Description Material Handler Shipping Coordinator 2nd Shift Our culture believes in POWERING YOUR POTENTIAL . We provide global oppor
Senior Manager, Programmatic Consulting, EMEA
At Samba TV, we are on a mission to fundamentally change television viewing for everyone. We are doing this by leveraging our data to enable advertisers to engage and measure TV viewers across all th
Accu-Trade Dealer Relationship Manager - Los Angeles
Be essential at Cars Commerce At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry wi
Account Manager
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At Blackline, we're committed to bringing passion and customer focus to the business of enterprise appl
Associate/Customer Success Manager (German Speaking)
We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you wan
Accounts Payable Representative, Corporate
JOB OVERVIEW: This position is responsible for accounts payable processing activities including vendor account management and on-boarding, invoice processing, account management, payment coordination
Commercial Manager (Apache)
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved