The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic environment, and the ability to provide custom solutions for advertisers leveraging Spotify's advertising solutions. We are seeking a self-starter, fast learner with a high attention to details who is highly passionate about Spotify.

　　Responsibilities:

　　Manage and grow post-sale client relationships with advertisers of all sizes

　　Monitor and analyze ad campaigns, and proactively take initiative to improve results

　　Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

　　Work to manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time

　　Proactively lead product update discussions, educate brands and agencies on Spotify’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

　　Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings

　　Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization

　　Investigate and work directly with Spotify teams to troubleshoot client issues during a campaign.

　　Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

　　Support and work with the sales team on pre-sale research and pitch

　　Share marketplace feedback and guide our advertising strategy.

　　Maintain up-to-date knowledge of Spotify’s features and ad units

　　Work and collaborate with diverse group of internal cross-functional teams

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