Home
/
Customer Service
/
Client Director - Service Industry
Client Director - Service Industry-May 2024
Peoria
May 2, 2025
ABOUT CAPGEMINI
We focus on helping drive value for our customers in three key areas: customer experience, intelligent industry, and enterprise management.
10,000+ employees
Consulting, Information Technology
VIEW COMPANY PROFILE >>
About Client Director - Service Industry

  Client Director - Service Industry Portfolio

  Job Description:

  Manage a portfolio of 1-3 strategic accounts within the Service (Airlines, Rail, Logistics & Distribution, Engineering & Construction, Professional Services) industry portfolio.The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally. Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirementsWorks cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contractsWorks across all of Capgemini's business lines and across all of the client's functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the clientProvide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectationsEnsure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bidsResponsible for maintaining strong customer satisfaction

  Key Qualifications:

  5 years of experience serving clients in the Service (Airlines, Rail, Logistics & Distribution, Engineering & Construction, Professional Services) Industry, preferably with clients >$5b in sizeMinimum of 10 years' experience in selling complex, IT services/customized technology services5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationshipsRecent experience selling consulting services engagements Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis Experience in building and maintaining relationships with senior executivesHistory of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, testing solutions Excellent oral and written communication skills and outstanding presentation skills Ability to work in a global organizational and service delivery environment Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors Ability to work in a fast paced, competitive sales culture Ability to travel extensively as required High level of personal and professional integrity Excellent attention to detail Excellent time management skills

  Life at Capgemini

  Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  Flexible work Healthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidays Paid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource Groups Disaster Relief

  About Capgemini

  Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

  Get The Future You Want | www.capgemini.com

  Disclaimer

  Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

  This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

  Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

  Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

  Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

  Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Branch Customer Service and Sales Rep - Thornton, CO
CO Salary Range: USD 16.50 per hour It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Descrip
Sales & Service Representative (Bank Teller)
Overview Are you a people person? Be a First Citizens person! Join our Coral Springs branch team and make a difference. This full-time Sales and Service Representative will be located at 5721 Coral R
Senior IT Support Engineer
Responsibilities About the Company TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles,
Customer Care Associate
Req ID: 261649 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Senior Field Service Representative
Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Senior Field Service Representative. Field Service roles offer company car and guaranteed 40-hour paid week. The e
Sales & Service Representative (Teller)
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other cus
Client Solutions Manager - New York- Retail
Responsibilities Company Overview: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles,
Rep 1, Cust Svc Internet/Voice (Ormsby)
At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile:
Senior Tech Support Specialist, After Sales
Eaton's new campus for its critical power systems in Vantaa, Finland, integrates all current activities into a much larger site. Campus is completed by the end of 2023, and the 16,500 m² site will ho
Strategic Account Specialist, Hospitality, Spectrum Enterprise
Ready to identify and recommend technology solutions for hotels and other hospitality organizations? You can do that. Do you want to use your sales expertise and focus on daily prospecting to generat
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved