Client Manager – Hospitality

　　Our team represents Capgemini, a global leader in business technology transformation for more than 55 years. Capgemini addresses the entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Capgemini partners with companies to transform and manage their business by unlocking the value of technology. The career opportunities we offer are endless, and we provide extensive mentoring and coaching opportunities to our teammates so we can continue to be the best in the industry.

　　Job Description:

　　Manage a portfolio of 1-3 strategic accounts within the Hospitality industry

　　The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.

　　Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements

　　Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts

　　Works across all of Capgemini’s business lines and across all of the client’s functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the client

　　Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations

　　Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids

　　Responsible for maintaining strong customer satisfaction

　　Key Qualifications:

　　5 years of experience serving clients in the Hospitality Industry, preferably with clients >$5b in size

　　Minimum of 10 years’ experience in selling complex, IT services/customized technology services

　　5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider

　　Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend

　　A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships

　　Recent experience selling consulting services engagements

　　Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis

　　Experience in building and maintaining relationships with senior executives

　　History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, testing solutions

　　Excellent oral and written communication skills and outstanding presentation skills

　　Ability to work in a global organizational and service delivery environment

　　Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors

　　Ability to work in a fast paced, competitive sales culture

　　Ability to travel extensively as required

　　High level of personal and professional integrity

　　Excellent attention to detail

　　Excellent time management skills

　　Life at Capgemini

　　Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

　　Flexible work

　　Healthcare including dental, vision, mental health, and well-being programs

　　Financial well-being programs such as 401(k) and Employee Share Ownership Plan

　　Paid time off and paid holidays

　　Paid parental leave

　　Family building benefits like adoption assistance, surrogacy, and cryopreservation

　　Social well-being benefits like subsidized back-up child/elder care and tutoring

　　Mentoring, coaching and learning programs

　　Employee Resource Groups

　　Disaster Relief

　　About Capgemini

　　Capgemini is a global leader in partnering with companies to transform and lead their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

　　Get The Future You Want | www.capgemini.com (http://www.capgemini.com/#_blank)

　　Disclaimer

　　Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

　　This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

　　Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

　　Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

　　Please be aware that Capgemini may collect your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

　　Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

　　Job: Sales

　　Organization: NA APPS CPR SVCS

　　Title: Client Manager - Hospitality

　　Location: GA-Atlanta

　　Requisition ID: 074496

　　Other Locations: US-IL-Chicago, US-NJ-Jersey City, US-TX-Dallas