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Claims Analyst
Claims Analyst-March 2024
Coppell
Mar 28, 2026
About Claims Analyst

  This is a Hybrid Position, with Monday through Wednesday Onsite and Thursday and Friday Remote!!!

  BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.

  Whether your career interest is rooted in Finance, HR, Marketing, Sales, IT, Sustainability or our Legal/Regulatory/Government team, professional roles at BlueTriton within our Corporate Teams could very well be the place for you to uncap your potential! Be prepared to join a team that is deeply committed, boldly innovative, and fiercely good for our consumers and customers, for our people, and for our communities.

  Job Description

  We are currently seeking a Claims Analyst to be located in Coppell, TX and report to the Claims Manager. The primary responsibilities will include serving as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow.

  Key responsibilities include but are not limited to the following:

  • Responsible for financial integrity of all deduction settlements/transactions, identifying customer behavior and trends to align on accrual accuracy, process gaps and opportunities that impact cash flow and EBITDA.

  • Research, identify and analyze complex deduction resolution process through collaboration with Customers, Sales, Retail Finance, Collectors, and Supply Chain functions.

  • Analyze customer deduction details and make determination of claim/deduction validity in alignment with business and BTB (BlueTriton Brands Accounting Standards) policies.

  • Collaborate with internal and external stakeholders such as Sales, Customers, Supply Chain, Sales Controllers and Business Analysts as needed for claims/deductions requiring further analysis and/or actions for resolution.

  • Generate and review the Claims and Deductions Aging Report as needed and ensure all assigned customer claims and deductions are closed within predefined timeframes.

  • Collaborate with Customer Solution Analyst on return-related claims and OS&D on refusal-related claims.

  • Finalize the claim/deduction resolution through the creation of payment/credit requests via SAP/TPM tool.

  Key qualifications include:

  • Undergraduate degree strongly preferred

  • 2-4 years of work experience in the CPG industry and/or Trade promotion experience preferred

  • Excellent written and verbal communication skills

  • Excellent analytical aptitude with a proven ability to analyze/interpret data

  • Well-organized, methodical thinker with excellent decision-making skills

  • Strong and creative problem-solving skills

  • Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)

  #LI-Hybrid

  Qualifications

  Key qualifications include:

  • Undergraduate degree strongly preferred

  • 2-4 years of work experience in the CPG industry and/or Trade promotion experience preferred

  • Excellent written and verbal communication skills

  • Excellent analytical aptitude with a proven ability to analyze/interpret data

  • Well-organized, methodical thinker with excellent decision-making skills

  • Strong and creative problem-solving skills

  • Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)

  BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced and packaged spring water, purified water and water beverage brands including Poland Spring® Brand, Deer Park® Brand, Ozarka® Brand, Ice Mountain® Brand, Zephyrhills® Brand, Arrowhead® Brand, Origin™ Natural Spring Water, Saratoga® Spring Water, AC+ION® Alkaline Water, Pure Life® Purified Water, B’EAU® Marine Collagen Water Beverage, Splash Blast® Flavored Water Beverage and Splash Fizz® Fruit Flavored Sparkling Water Beverage. BlueTriton Brands also owns and operates ReadyRefresh®, a customizable water and beverage delivery service that has been certified as a CarbonNeutral® business.

  Based in Stamford, Connecticut, BlueTriton Brands and its affiliates in the United States and Canada employ over 7,000 employees. BlueTriton Brands manages resources for long-term sustainability and helps to safeguard more than 20,000 acres of watershed land. The Company has 28 production facilities across the United States, 13 of which are Alliance for Water Stewardship ("AWS") certified across 12 sites, with eight of the certified facilities being AWS Platinum, the highest-level certification.

  BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at [email protected] ([email protected])

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