ONSITE to HYBRID Customer Service Agent (Onsite 90 DAYS)

　　After 90 days, HYBRID WILL CONSIST OF ((3 Days Work From Home, 2 Days Onsite (Weekly Schedule))

　　ARE YOU CONFIDENT,OUTSPOKEN, AND A FRIENDLY OFFICE WORKER?! WE'RE LOOKING FOR YOU!

　　Shift: 8:00AM-4:30PM

　　Troy, Michigan (16.00 USD/hour) (Paid Training/Weekly Pay/ Bonus Incentives)

　　Highlights of the job:

　　• Industry: Call Center & Customer Service

　　• Employment Type: Contract-to-Hire (3 Months until conversion)

　　• Location: Troy, Michigan

　　Working with an extensive client base, Aston Carter is searching for entry level customer service representatives in Troy, Michigan!

　　Group Interview: February 8th, 2024 Start Date: February 26th, 2024

　　Benefits of this role:

　　• Opportunity to work for one of the top Financial Organization in Michigan!

　　• Work with a friendly team, Comfortable speaking to customers and on the phones!

　　• Helpful and supportive leadership and executives

　　• Benefits available on the first day of each month.

　　Disqualifications: Unable to come into or work in office will exclude you.

　　A Day in the Role:

　　• This person will be responsible for handling 25 min. outbound calls.

　　Will receive questions from customers and clients regarding damages to their homes, cars, etc..

　　The Call Center Agent must be able to multi-task between various systems to research and document claims, photos, etc.

　　Problem solving and problem resolution skills are required.

　　Requirements:

　　• Must have 6 months to 1+ year of customer service or call center (Office experience is a plus!) NO HOUSEKEEPING, HOME HEALTH, OR MANUFACTURING at this time.

　　• Complete Virtual Interview Screening with Recruiter (MUST)

　　• Must have at least a high school diploma

　　• Microsoft Words, Outlook, Excel proficiency

　　• Problem solver/ de-escalation handler

　　• Able to multitask and prioritize when it comes to multiple complex projects or queues

　　Next Steps:

　　Next Steps:

　　• The TEKsystems recruiting team will reach out to you to discuss next steps in 10 business days.

　　#TEKsystems #OwnChange

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.