Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

　　Job Description

　　The Service Technician is responsible for managing all aspects of access control and video products and systems installed at client sites. The Service Technician must be able to independently install, program, troubleshoot and perform maintenance on electronic devices, power supplies and all network components. They will need communicate effectively with the Field Supervisor and present a knowledgeable and engaging image to customers.

　　The Service Technician must be a self-starter who can make sound decisions that are in the best interest of the project, the customer, and company. In addition, the Service Technician must be able to learn the company’s device monitoring/management methodologies. They must have excellent communication skills, both verbal and written, and be able to work closely with subcontractors and customers. This position requires a valid driver’s license (company vehicle provided) and passing pre-employment drug and background checks. Travel up to 30% in CT and lower NY areas.

　　Duties and Responsibilities

　　As a Service Technician, the successful candidate will be hard working, detail-oriented, highly organized and able to work independently to maintain security hardware in the client’s and company’s best interests.

　　· Install/Service Access Control and video systems according to engineered drawings.

　　· Program, terminate and commission a wide range of Access Control & Video products and platforms.

　　· Must be able to identify and resolve issues that would have a negative impact on job productivity.

　　· Thoroughly complete all necessary paperwork relating to job tickets.

　　· Maintain a safe, clean working environment at all times.

　　· Communicate all activity to the job Project Manager or Field Supervisor in a timely manner.

　　· Must be willing to assist Level I technicians.

　　· Maintain the condition and cleanliness of any company provided vehicle.

　　· Maintain a safe driving record and report any incidents or near misses to management immediately.

　　· Attend any product or safety training that is required.

　　Requirements

　　· High School diploma or equivalent.

　　· Minimum 3-5 years of field installation/service experience in the security environment.

　　· Solid understanding of data communication protocols. (RS232, 422, 485, etc.)

　　· Certifications in Genetec, Software House, AMAG and / or other Access Control platforms a plus.

　　· Certifications in Genetec, Pelco, American Dynamics, Bosch and / or other Video products a plus.

　　· Experienced in the installation/service of door hardware such as strikes and magnetic locks.

　　· Skilled in reading and comprehending engineered drawings.

　　· Experienced in the marking up, or “red lining” of drawings post install.

　　· Strong work ethic and teamwork; “can do” attitude and desire to provide best service.

　　· Ability to work under pressure with minimal supervision; must be a self-starter and quick learner.

　　Benefits

　　Health, dental, and vision coverage

　　Life insurance

　　401 (k) w/company match

　　Vacation

　　Paid Holidays

　　Sick Days

　　Company Vehicle

　　We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.