Overview

　　Scope of Responsibilities: Works in-person/remotely under supervision of Regional Manager of Operations. Follows standard procedures to accomplish assigned tasks. Work within multiple HealthDirect facilities as directed by Regional Manager. Work directly with client services representatives to urgently resolve customer service-related issues. Has the ability to visit clients we service to offer in person training and/or problem resolution.

　　Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.

　　Ensuring that all Third Party claims are billed properly. Assist fellow technicians with training and daily functions

　　Responsibilities

　　Job Duties:

　　Responsible for accurate data entry of patient profiles and medications

　　Maintaining accurate information for patients and facilities

　　Responsible for billing and crediting each facility appropriately and accurately each month

　　Assist in new home setup and implementation across the region

　　May be required to travel to individual homes for meetings or drug exchanges

　　Assist in orienting and training new employees

　　Work with billing department to oversee the completion of individuals unbilled reports

　　Assign daily unbilled reports

　　Maintain and demonstrate top tier data entry production as determined by Regional Manager of Operations

　　Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)

　　Responsible for completing all mandatory and regulatory training programs

　　Perform other duties as assigned

　　Qualifications

　　Educational Requirements:

　　Minimum:

　　High School Diploma or GED

　　Two years of service

　　AS Degree or Higher in Business Administration or related field

　　National PTCB certification

　　Experience:

　　2 years experience as a pharmacy customer service technician for HealthDirect required

　　Previously demonstrated top 5% data entry performance metrics

　　Required (Vermont Employees):

　　Registered with the State of Vermont as a Pharmacy TechnicianSpecial Conditions of Employment:

　　Drug test

　　Initial and continuous exclusion and sanction/disciplinary monitoring

　　Any and all additional eligibility requirements based on the specific position

　　Demonstrate HIPAA compliant workspace at home

　　Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of Operations

　　Compensation:

　　$18.00 - $21.27 an hour

　　The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

　　KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

　　Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/12023/centralized-production-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-336031866)

　　Job Locations US-WI-Appleton

　　Posted Date 2 months ago (1/5/2024 12:23 AM)

　　Requisition ID 2024-12023

　　# of Openings 1

　　Category Pharmacy

　　Location : Location US-WI-Appleton