Summary:
Provides excellent guest service to casino patrons in a friendly, efficient and profitable manner that promotes superior staff, guest, and vendor relations.
* *
Essential Functions:
Takes food and beverage orders; serves food and beverages to guests after it has been inspected for accuracy.Assists with cashiering duties.Stocks supplies for work area.Performs daily cleaning duties; keeps wait station area neat, clean and sanitized.Applies the first-in/first-out procedure (properly rotating, labeling, new and remaining products).Assists with bussing responsibilities.Performs work duties in a professional manner.Maintains company, employee and patron information confidentiality.Demonstrates initiative in fulfilling guest's needs and addressing potential issues.```{=html}
```- Provides a high standard of professionalism and guest service.
```{=html}
```- Performs other duties and special projects as assigned.
* *
Knowledge, Skills, and Abilities (Minimum Qualifications):
Must be at least 18 years old.High School Diploma or GED preferred.Experience in the food industry preferred.Must be able to obtain a valid non-gaming permit.Must be able to obtain and maintain a current and valid Washington State Food Handler's Card.Must be able to obtain and maintain a Class 12 MAST Permit or Class 13 MAST permit.```{=html}
```- Must successfully pass TIPS training during orientation period.- Must be able to obtain ServSafe Certification within 6 month(s) of initial hire.- Knowledge and ability to operate point of sales system.
```{=html}
```- Ability to accurately compute basic math concepts such as addition and subtraction.- Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
Physical Demands / Work Environment:
Manual and finger dexterity as required to perform daily job duties.Ability to frequently walk and/or stand for prolonged periods of time.Ability to frequently lift and/or move up to 35 pounds.Ability to occasionally lift and/or move up to 50 pounds.Ability to frequently bend, squat and/or reach.Frequently exposed to a high level of noise in the work environment.Frequently exposed to tobacco smoke.Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.
These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
CTFC IS AN INDIAN PREFERENCE EMPLOYER