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Case Manager, Immigration - Bilingual Spanish
Case Manager, Immigration - Bilingual Spanish-March 2024
Frederick
Mar 30, 2026
About Case Manager, Immigration - Bilingual Spanish

Pay Min: USD $22.50/Hr.HW: USD $4.93- This position is eligible to receive a Health Welfare Benefit Rate perhour up to 40 hours per week and not to exceed 2080 hours per year.Full-Time

* We anticipate this position will remain open until April 28, 2025 *

Benefits InformationFull-time employees will enjoy a competitive benefits package with options foryou and your family including: * Paid Time Off * Paid Holidays* 401(k) Matching * Health Insurance * Vision Insurance * Life Insurance* Health Savings Account * Tuition Reimbursement * Employee Discount * ReducedTuition Rates * Disability Insurance * Employee Assistance Program* 401(k) * Pet Insurance * Dental Insurance * Paid Training* Flexible Spending Account

The compensation and benefits information is accurate as of the date of thisposting. The Company reserves the right to modify this information at anytime, with or without notice, subject to applicable law.

OverviewSince inception in 2004, BI Incorporated has operated ISAP for theDepartment of Homeland Security (DHS) and U.S. Immigration and CustomsEnforcement (ICE) and Enforcement and Removal Operations (ERO). ISAPis an essential part of ERO, providing intensive supervision of individualsin immigration proceedings. The program achieves positive results by combiningcomprehensive case management with proven supervision technology. Inaddition, BI maintains an extensive list of community-based partners toprovide critical assistance for participants' basic life needs. Withconsistent positive outcomes, ISAP continues to grow and evolve, servingan ever-increasing number of participants.

Qualifications

Minimum RequirementsBachelor's Degree required. Degree in Sociology, Psychology, SocialWork, Criminal Justice or related field preferred.At least two (2) years of customer service or case management experiencerequired; experience in fields related to law, social work, detention,corrections or working with multi-cultural clients preferred.Bilingual English/Spanish required.Valid driver's license required and the ability to safely operate a motorvehicle in order to perform home visits.Ability to pass a federal background check and obtain a suitabilitydetermination.United States citizenship required.Must live in the US 3 of the last 5 years (military and study abroadincluded).Effective verbal and written communication skills with employees, communitycontacts, government officials and participants. Ability to interpret andarticulate rules, orders, instructions and materials. Ability to composereportsDemonstrated sound judgment and even temperament. Ability to maintainself-control in stressful situations, such as interpersonal confrontationsor emergencies. Ability to defuse hostile or unstable situations.Ability to deal tactfully with the public.Attention to detail.Problem solving ability.Ability to deal with multicultural contacts with sensitivity.Basic knowledge of immigration laws, regulations and procedures.Basic computer skills.Ability to interpret electronic monitoring messages and daily summary reports.Good typing skills to develop and maintain case records by performing dataentry.Ability to work with computers and the necessary software typically used bythe department.

Working Conditions: Encountered on a regular basis as part of the work thisjob performs.Typical office environment.Some local travel is required.Use of standard office equipment such as copier, computer, keyboard,telephone and fax machine.Bending, stooping and use of hands and fingers to place electronicmonitoring equipment on participants.Ability to use hands and fingers to install electronic monitoring equipmentand to perform data entry.Ability to stand, walk, sit, climb or balance, enter and exit a car,and climb stairs multiple times in one day in order to make home visits.

Responsibilities

Summary rovides case management of Intensive Supervision Appearance Program(ISAP) participants from entry to release by administering the program'spolicies and procedures as defined by the Department of Homeland Security(DHS) contract.

Primary Duties and ResponsibilitiesDevelops, implements, coordinates, reviews and updates case managementand individual service plans for ISAP participants in conformance with stateand federal regulations and program requirements. Meets with participantsface-to-face regularly as required by contractual obligations.Develops and maintains accurate and complete case records for all ISAPparticipants from entry to release from ISAP. Proactively manages cases usingall appropriate tools and techniques. Maintains confidentiality of allrecords... For full info follow application link.

BI Incorporated, a GEO Group Company is part of the GEO Care division.

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