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Case Manager
Case Manager-December 2024
Seattle
Dec 11, 2025
About Case Manager

  DescriptionTHE SALVATION ARMY MISSION:The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus and to meet human needs in His name without discrimination.EDUCATION AND WORK EXPERIENCE:Minimum BA degree in Social Work or Psychology.1-3 years progressively responsible experience in residential case management.Demonstrates expertise in: human services, case management, community building and cooperation in congregate living environment(s), data collection/entry and reporting skillset, and time management.KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Self-starterTeam playerDetail orientedStrong use of the English language in verbal and written communication(spelling - 90%; grammar - 85%)Capable telephone skillsAbility to work in a fast-paced and flexible environmentMaintain composure under pressureStrong analytical and research skillsProficient typing skills (60 WPM)General knowledge of business protocolsStrong commitment to keeping client information confidentialBroad and current knowledge of community-based resources (E.g. housing, employment placement services, access to medical/dental services, etc.)Possession of a Washington State driver's license and has the ability to meet The Salvation Army's driving requirementsAbility to successfully complete The Salvation Army's Protecting the Mission trainingMust successfully pass the background/reference check processAbility and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and childrenComplete blood borne pathogen training within 90 days of employmentSOFTWARE-RELATED SKILLS:Microsoft Word, Excel, and Outlook requiredWorking knowledge of integrated database applications and ability to use new software programs with basic trainingSCOPE OF POSITION:The Case Manager for the Charis Place Transitional Program will schedule regular meetings with program participants to assist in goal setting and successful program completion. Regular meetings with the corps officers and resident manager to assess client progress will also be expected. Participation on the Charis Place Oversight Committee will be on an "as-needed" basis.ESSENTIAL DUTIES AND RESPONSIBILITIES:Provide intensive case management including all or part of a comprehensive assessment, case management, service authorization, information, and referral necessary for program participants to develop and pursue an effective and mutually agreed upon case plan.Provide personal direct services in unusually complex situations as required by unique circumstances.Provide expert case management for program participants with varying degrees of vocational, social, cultural and/or medical impairments hindering self-sufficiency.Assess and determine employability, job readiness and/or vocational education and training needs. Create, implement, monitor, and modify case plans for achieving client economic and social self-support.Provide formal and informal referral service to community resources, case management services in a multidisciplinary approach to service delivery.Coordinate services with other agencies such as mental health, employment security, substance abuse programs, vocational rehabilitation, and developmental disabilities.Provide formal or informal referrals to community service networks with key aging and adult community services.Personal case load will include program participants who have high needs who may require intense relapse prevention support, referrals for program participants who may need psychological/psychiatric/medical evaluations and treatment.Participate in

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