Regions Hospital is seeking a customer service focused individual to support our Care Management department. This position will be full time, Monday-Friday. No weekends or holidays! This position provides administrative support to care management department to ensure timely delivery of important patient communication and notifications. This position assists with patient chart auditing, as well as collecting and reviewing data related to patient care outcomes. Main focus is to assist care management team (social workers and care managers) with discharge planning. Work Schedule: Monday - Friday, 8 hours, no weekends or holidays. Required Qualifications: Associate's Degree 1-2 years in direct patient care as a Nursing Assistant, Medical Assistant, Health Unit Coordinator, Patient Care Tech, etc. 1 year of experience in healthcare or social services (2 years of social work experience in LICSW) Preferred Qualifications: Bachelor's degree 3 years direct patient care as a Nursing Asst, Medical Asst, Health Unit Coordinator, Patient Care Tech, etc. CNA or Health unit coordinator training Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.