Care Coordinator Supervisor 1/11/24Full Time--Manhattan

　　Job ID: 006803Description:Harlem Family Services Center (317 Lenox Ave)

　　60,000-65,000

　　POSITION SUMMARY:The Health Connections Care Management Program assists families with ensuring eligible children receive the medical and behavioral health care services they need to promote optimal health by linking, accessing and supporting families through service integration. The Care Coordinator Supervisor provides regular supervision to a team of up to 7 Care Coordinators (CC), individually and as a group. Oversees all Care Coordinators’ activities and ensure billable requirements are met and documented correctly so payment is received. Provide coverage in Care Coordinator’s absence. Promotes Health Connections at community events and represent the program throughout Children’s Aid.

　　Oversee Care Coordinators’ cases and care management activities

　　Provide regular supervision to up to seven (7) Care Coordinators; conduct regular and timely evaluation of CCs

　　Manage, review, and monitor maintenance of client records to ensure both internal and external quality assurance standards and timely completion in accordance with Children’s Aid and Health Home Policies

　　Ensure billing requirements are met and documented appropriately for reimbursement

　　Review and approve CANS-NY for each of his/her supervisees and complete CANS-NY when needed

　　Compile reports as requested

　　Work closely with Quality Assurance Manager to ensure quality practice and service delivery, including preparation for audits

　　Participate in interdisciplinary team meetings for Care Plan development

　　Provide training to new staff and on-going training to existing staff

　　Liaison between the array of Children’s Aid programs and Health Connections

　　Represent the Health Connections in the community and at other agencies

　　Help create linkages to community services for future resource for families as well as source of potential referrals

　　Field work as needed (possibility of evenings or weekends)

　　Maintain confidentiality & HIPAA compliance

　　Work as part of the Health Connections team in all areas, focus on meeting established targets

　　Participate in Program, Division and Agency wide activities (meetings, events, etc.)

　　Attend trainings as required

　　Other duties as assigned

　　Master’s degree (LMSW/LCSW, LMHC, or related field) plus 2 years of supervisory experience required

　　Experience with Care Management a plus

　　Excellent organizational, time management skills, and attention to detail

　　Strong communication skills – verbal and written

　　Self-motivated team player

　　Ability to multitask

　　Comfortable with field work and public transportation

　　Provide on call coverage as needed

　　Computer literate – Outlook, Word, Excel, GSI a plus

　　Bilingual Spanish a plus

　　Requirements:Job Type Full Time

　　Location --Manhattan

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