Description

　　*The MAS2 US ADC Kodiak team is hiring for an AWS Dedicated Cloud Engineer II. The engineer will be joining an established team supporting the AWS Snow Family service.

　　Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

　　This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

　　The Kodiak team supports the AWS Snow Family Service! AWS Snow Family enables customers to more quickly and easily adopt the AWS cloud, gaining the advantages that AWS has to offer. The devices we produce are ruggedized and secure, designed to survive rough handling and harsh operating environments where data needs to be collected, processed, and securely managed as it is moved to the Cloud. This work requires us to develop processes, procedures, and facilities that allow customers to easily use our products and enable us to meet customer expectations on security and speed.

　　This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

　　Available locations include Arlington, VA

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA

　　Basic Qualifications

　　Current, active US Government Security Clearance of TS/SCI with Polygraph

　　Robust understanding of support processes (SLA), handling tickets, monitoring, processes and metrics.

　　Strong ability to identify and solve ambiguous customer-focused problems, and track record of delivering products/services in a highly technical multi-team environment

　　High attention to detail with proven ability to juggle multiple, conflicting priorities simultaneously and make things happen in a fast-paced, dynamic environment

　　Experience hiring, mentoring, developing, and managing highly-successful and efficient tier-1 product support teams.

　　3+ years of DevOps, Site Reliability Engineering (SRE) or enterprise production experience in similar environments

　　3+ years of experience operating in a 24/7 production environment.

　　3+ years of relevant systems engineering, or systems administration experience using Linux, networking, and storage systems

　　Bachelor's degree in Engineering, Computer Science or equivalent work experience

　　Preferred Qualifications

　　3+ years experience with cloud computing technologies

　　3+ years of networking experience

　　3+ years of experience with support procedures and methodologies for production computing environments.

　　Development of systems automation in a scripting language: Perl, Python, Ruby, or similar languages

　　Experience with Agile engineering practices (Kanban, continuous delivery, etc)

　　Excellent interpersonal and communication skills; ability to work successfully with teams across the organization

　　Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and perceptions

　　Ability to retain composure under stressful conditions, communicate effectively with a wide array of individuals at AWS, and get the right things done

　　Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.