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Call Center Manager
Call Center Manager-March 2024
Mount Holly
Mar 28, 2026
About Call Center Manager

  We are looking for a Call Center Manager who can hire, train, inspire and lead their staff to teamwork and growth.

  Desired Qualities-

  Dependable, ambitious, self-directed and desires to grow your skills

  Open to learning & inspiring in teaching/training/leading

  Caring, helpful, kind and fun; making work enjoyable while still training based on team member's performance

  On time, organized and multitasking, team player

  Approachable and able to remain calm and decisive especially when leading during high stress situations

  Able to effectively think outside of the box

  A passion for helping people - both staff & customers

  Ability to manage time & think ahead proactively

  Technology savvy with a willingness to actively learn new CRMs & train on it

  Ability to manage high call volumes, internet leads and call lists simultaneously

  Run daily/weekly/monthly reports and track results

  Ability to relay messages and handle conflict

  Patience, empathy and a positivity that your staff and customers can hear even over the phone.

  What We bring to the Table for our Team (this means you!)

  An environment to grow in with a team and the resources to support you

  Health Benefits second to none

  Vision & Dental insurance

  Customizable to you additional benefits

  401k with a match

  FSA, HRA, HSA

  Employee Discounts

  Paid Time Off, Plus Holidays

  Continuing Education always available

  Paid Continued training and development

  Set schedule

  Paid Weekly with direct deposit

  Employee Assistance Programs

  Legal Assistance

  Bonuses and Incentives

  Life Insurance & Disability

  Family Leave

  Company equipment

  Company outings

  And many more things....

  This position is full time with salary and potential for bonuses. Definite ability to grow as the company grows with continuing education provided & available. Prior Call Center Experience required, management experience a plus.

  If you think working for a company with a great team & a path to continue growing with more support and team effort than you have had before is something you can and want to be a great part of - then Apply Now!! Submit your resume asap. We are waiting to hire a great person and it may be YOU!!!

  https://www.ondemandassessment.com/link/index/JB-1SRDP3UNV?u=1129408

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