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Business Strategy Specialist Intern (Masters Degree) - Summer 2024
Business Strategy Specialist Intern (Masters Degree) - Summer 2024-April 2024
Santa Clara
Apr 1, 2026
About Business Strategy Specialist Intern (Masters Degree) - Summer 2024

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  *Internship Program Overview *

  At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer  12-week summer internship opportunities * * across various business functions.    

  Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.   

  If you want to make work, work better, we want you. To learn more, check out our Early Career Page (https://careers.servicenow.com/early-career) !   

  Team Overview

  ServiceNow’s Strategic Operations Group is focused on high-impact strategies that support growth and our rapidly increasing scale. We work cross-functionally with senior leaders across the business on projects that impact the business, including top-line growth, internal operational initiatives, and other strategic initiatives.

  We are looking for Masters degree student interns to join us for summer 2024. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of strategy, planning, and operations at a high-growth enterprise software company.

  You will work in one or more of the following areas:

  Strategic initiatives (scoping, framing, executing)

  Business planning and operations

  Budgeting and long-term financial planning/forecasting

  Design and drive strategic programs

  Customer and partner engagements

  Role Responsibilities May Include:

  Help develop strategic market/product line business plans and marketing programs to support sales in designated market segments, identifies volume and strategic customers and develop partnerships

  Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process

  Collect and analyze large datasets and summarize insights

  Develop compelling recommendations, communicated in high-quality output

  Support teams to identify opportunities, unlock productivity and accelerate execution

  Analyze market data to identify trends/opportunities, develop strategic direction from market data, and creates compelling market analysis presentations

  Currently enrolled in an accredited university as a full-time student pursuing a Masters (Non-MBA) degree , returning for a final term, or year, following the summer internship.

  0-3 years of work experience

  Degree focus in Business, Corporate Strategy, Business Development, Finance, or related field

  *Graduating December 2024, or later *

  Able to commit to a 12-week internship in summer 2024 (May-August, or June-September).  

  Prior work experience within Management Consulting, Corporate Strategy, Investment Banking, Business Development / M&A and Finance. 

  Expertise and/or strong interest in the enterprise software/ SaaS industry is a plus.  

  Strong prioritization skills and the discipline to focus on high-impact activities.   

  Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions   

  Experience driving (and solving) complex high-profile programs.

  Experience presenting complex information to a variety of audiences.

  Experience with business operations.

  Top-notch written and oral communication skills. 

  For positions in the Bay Area, we offer a base pay of $43.35 - $55.58, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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