iHeartMedia

　　Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.

　　The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

　　More #1 rated markets than the next two largest radio companies combined;

　　We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

　　iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America;

　　We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

　　iHeartRadio is the #1 streaming radio digital service in America;

　　Our social media footprint is 7 times larger than the next largest audio service; and

　　We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

　　Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

　　Only one company in America has the #1 position in everything audio: iHeartMedia!

　　If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

　　What We Need:

　　The Business Process Engineer works with business stakeholders, IT teams and various members of leadership across our distributed businesses to identify process areas of highest impact and greatest need. This role primarily owns process evaluation, which includes details around process, products used and people who use them. The position requires a passion for innovation and improvements in efficiency, service and quality through optimization of processes, technology solutions and/or organizational considerations that result in meeting or exceeding key metrics/goals. Abilities to find quick wins with highest impact and get big things done quickly are essential.

　　What You'll Do:

　　As a member of the IT Business Value team, the Business Process Engineer will bring Lean and Six Sigma process engineering principles to design and/or optimize business processes and improve their overall performance. Manages multiple initiatives of significant scope and complexity. Independently, under minimal supervision, performs complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts of moderate to high complexity impacting one or multiple Business Unit’s cross-functional processes.

　　What You'll Need:

　　Qualifications:

　　Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics

　　Ability to think strategically with a willingness to challenge the status quo

　　Ability to work effectively across functional groups to organize teams and achieve continuous improvement results

　　Ability to coach, influence and mentor individuals at all levels throughout the organization

　　Superior communication and presentation skills; capable of interfacing effectively with multiple levels of management across our business units

　　Ability to quickly develop new approaches/creative solutions to complex problems and convey ideas in a tangible form

　　Works both independently and in a team-oriented, collaborative environment

　　Thrives and quickly executes in an environment of rapid change, minimal structure, and high expectations

　　Team player with leadership skills, abilities and desire to interact with people at all levels

　　Excellent organizational skills, with an attention to detail and ability to work on multiple projects simultaneously under tight deadlines

　　Proficiency in MS Office applications (Visio, Outlook, Word, Excel and PowerPoint)

　　Proficiency in Adonis Business Process Management suite a plus

　　Education and Experience:

　　Bachelor's degreein Information Technology, Engineering or related technical field experience

　　5+ years process improvement and/or business experience around process management

　　Advanced knowledge and demonstrated use of statistics, LEAN Six Sigma, data analysis, and process engineering methodologies (SIPOC, VOC, Process Mapping, Kaizen, Process Requirements)

　　Experience gathering detailed requirements of user needs, business impacts, and system functionality that are actionable, definable, relevant, measurable, and testable

　　Experience working in an Agile environment

　　LEAN/Six Sigma Black Belt certification required

　　What You'll Bring:

　　Respect for others and a strong belief that others should do this in return

　　Full proficiency and understanding of job function

　　Ability to work independently with minimal guidance

　　In-depth knowledge of key business drivers and how this impacts your team

　　Experience in team and project management for mid-sized projects

　　Ability to recognize and mitigate risk

　　Confidence to solve complex problems using multiple sources of information

　　Growth mindset and desire for continued knowledge sharing and learning

　　Understanding of impact of your own decisions

　　Ability to identify new opportunities for continued improvement across business

　　Comfort acting as a trusted advisor for colleagues with less experience

　　Ability to manage complex and confidential information and to influence others to build consensus across all levels

　　Location:

　　San Antonio, TX: 20880 Stone Oak Parkway, 78258

　　Position Type:

　　Regular

　　Time Type:

　　Full time

　　Pay Type:

　　Salaried

　　Benefits:

　　iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

　　Employer sponsored medical, dental and vision with a variety of coverage options

　　Company provided and supplemental life insurance

　　Paid vacation and sick time

　　Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

　　A Spirit day to encourage and allow our employees to more easily volunteer in their community

　　A 401K plan

　　Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

　　​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

　　We are accepting applications for this role on an ongoing basis.

　　The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

　　Non-Compete will be required for certain positions and as allowed by law.

　　Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.

　　iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.

　　Visit iHeartMedia.com to learn more about us.

　　Please review our Privacy Policy (https://www.iheartmedia.com/legal/privacy-applicants) and Terms of Use (https://www.iheart.com/content/terms-of-use/) .