The Business Analyst will be responsible for working with the Consulting Practice with the collection, aggregation, and application of client data for use within Request for Proposals (RFP) and client presentations. The position will analyze the information and coordinate with the account management team for providing all the necessary data for the RFP. They will communicate the advantages of the data and work with employee health benefit vendors.
General Responsibilities
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formatsAnalyze requirements from the business; construct workflow charts and diagrams; study system capabilities; and write specificationsRecommend controls by identifying problems and writing improved proceduresDefine project requirements by identifying project milestones, phases, and elements; forming project team; and, establishing project budgetMonitor project progress by tracking activity; resolving problems; publishing progress reports; and, recommending actionsProvides references for users by writing and maintaining user documentation; providing help desk support; training usersPrepare technical reports by collecting, analyzing, and summarizing information and trendsPerform other duties, as neededResponse Preparation
Managing the response process from kick-off meeting to dispatch of final response documents, ensuring milestones and deadlines are metUsing the RFP database and other resources to research and prepare responsesTailoring standard responses for individual clientsWorking with subject-matter-experts, sales and relationship teams to source informationRFP database
Ensuring new and updated information is added to the RFP databaseLiaising with other business areas to maintain the factual content of the RFP databaseResearching opportunities to create new RFP database files for new products and servicesKnowledge and Skills
An excellent standard of written English and the ability to edit and tailor text to ensure accuracy, consistency and readabilityThe ability to work in a deadline-driven environment, to multi-task and to manage conflicting prioritiesStrong MS Word and Excel skillsA working knowledge of the broad asset servicing clientsQualifications:
3-5+ year of related work experienceBachelor's Degree in Computer Science, Information Technology, and/or a related fieldFunctional knowledge of Employee Benefits modules and functionalitiesExperience with Hardware and Software supportMicrosoft Office Suite proficientApplication domain knowledgeSolid problem solving and time management skillsGreat interpersonal skillsExcellent communications skills (written and verbal)Strong attention to detailPhysical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is:Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;Occasionally required to stand and walk;Extensive use of computer and keyboard and viewing of computer screen is required;Specific vision abilities required by this job include vision, and ability to adjust focus.Other working conditions are normal for an office environment.Work Location
Work is typically performed in a hybrid manner or remotely from our MMA East Conshohocken, PA office.We embrace a culture that celebrates and p omotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers