Broadcast IT Engineer

　　Employment Type: Temp to Perm

　　Date Posted: 1/22/2024

　　Location: Washington, DC

　　Job Number: JO-2401-2333

　　Pay Range: Negotiable

　　Primary Function

　　The role works as part of a shift-working team providing operational support, incident management and stakeholder communication for a range of platforms and services. Candidates must have broadcast experience in automation.

　　Duties & Responsibilities

　　Use a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms.

　　Initiate response to service disruption and support proactive measures aimed at preventing recurrence.

　　Accurate logging of incidents accurately including technical response and action taken.

　　Implementing contingency procedures in response to planned or unexpected events.

　　Handover of incident and information across shift changes.

　　Keep informed of operational changes ensuring that actions are taken in line with best practice.

　　Good communication skills; Able to explain information to technical and non-technical audiences.

　　Ensure the Health and Safety at Work Act, Working Time Directive and other workplace legislation is observed; responsible for ensuring risk assessments are completed, appropriate and meet BBC standards; responsible for ensuring appropriate method statements are reviewed and fit for purpose.

　　Addendum

　　Desktop IT support and installation (hardware & software for both PC and MAC)

　　User login account support & troubleshooting

　　Office network infrastructure installation and maintenance (LAN & Wireless)

　　Editing support & Edit suite maintenance (software and hardware)

　　Installing/ wiring and maintaining servers and other rack mount gear

　　Printer installation and maintenance

　　Mikrotik router experience a plus

　　Troubleshoot, Install, maintain & repair broadcast equipment for TV & Radio.

　　Card-based security system management

　　Security camera system installation and maintenance

　　Electrical safety testing and inventory tracking of all equipment

　　Maintenance and repair record keeping

　　Skills & Qualifications

　　Broad technical knowledge, including understanding of complex systems built from separate components.

　　Experience of operating within, or demonstrable knowledge of, multi-platform environments.

　　Experience or knowledge of monitoring and interacting with a range of applications and services.

　　Experience in supporting a wide range of broadcast and production technologies, systems and equipment.

　　Experience of logging and managing incidents in an operational environment.

　　Familiarity with using a range of diagnostic and monitoring tools.

　　Ability to communicate effectively with external providers and internal partners.

　　Troubleshooting and diagnosing defects in complex systems.

　　Able to create supporting documentation.

　　Able to prioritise according to service impact and work under pressure.

　　Awareness of current safety legislation and statutory requirements relating to IT including Electricity at Work

　　Ability to share knowledge with team members.

　　Knowledge of health and safety standards, approaches and processes and other relevant regulatory requirements.

　　The station will be operating recorded and 7 day a week live programming from Washington DC. The hours of output may vary, however initially current hours of live output will be 1600 EST until 0000 EST. This role will be expected to carry out shift work to meet the needs of our International Operation.

　　You maybe working as an individual during these transmission times or as part of a team.

　　Education & Experience

　　Bachelor's Degree in Engineering preferred

　　7 years experience in broadcast telelvision

　　To Apply

　　Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

　　Diversity Inclusion & Customer Service Statement

　　TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

　　We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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