Responsibilities

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

　　To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　Team Introduction

　　The Revenue BP and Credit Control team is responsible for the revenue contract review of the company's overall business lines.

　　Job Overview

　　We are seeking a meticulous and detail-oriented Billing Analyst to join our dynamic finance team. The ideal candidate will play a crucial role in ensuring accurate and timely billing processes, focusing on the revision of contracts for financial clauses, rebates calculation, resolution of unbilled invoices and statements, rebilling, uploading invoices to customer portals, invoice reconciliation, and effective communication and collaboration with Sales and Sales Operations teams.

　　Responsibilities

　　1) Contract Review and Financial Clause Analysis:

　　- Thoroughly review customer contracts, identifying and analyzing financial clauses related to billing and invoicing.

　　- Collaborate with legal and sales teams to ensure billing terms align with contractual agreements.

　　2) Rebates Calculation:

　　- Accurately calculate and process rebates according to established guidelines and contractual obligations.

　　- Collaborate with Sales Operations to validate and verify rebate calculations.

　　3) Resolution of Unbilled Invoices and Statements:

　　- Investigate and resolve any discrepancies or issues related to unbilled invoices and statements.

　　- Work closely with internal teams to address billing gaps and ensure completeness of invoices.

　　- Execute rebilling processes when necessary, ensuring accuracy and compliance with customer agreements.

　　- Communicate and coordinate with relevant departments to rectify billing discrepancies.

　　4) Customer Portal Management:

　　- Upload invoices to customer portals accurately and in a timely manner.

　　- Ensure seamless communication with customers regarding invoice availability and access.

　　5) Invoice Reconciliation:

　　- Perform regular reconciliation of invoices to ensure accuracy and alignment with contractual terms.

　　- Investigate and resolve any discrepancies in a timely manner.

　　- Execute timely campaign and invoice reconciliation to tier 1 customers.

　　6) Communication and Collaboration:

　　- Maintain effective and open lines of communication with Sales and Sales Operations teams, fostering strong working relationships.

　　- Collaborate with cross-functional teams to streamline processes and improve efficiency in the accounts receivable function.

　　- Participate in regular meetings to provide updates, share insights, and contribute to the overall success of the finance department.

　　Qualifications

　　- Proven experience in billing analysis or a similar role.

　　- Strong analytical skills with meticulous attention to detail.

　　- Familiarity with financial clauses and contract review.

　　- Excellent communication and interpersonal skills.

　　- Proficient in Microsoft Office Suite, especially Excel.

　　- Ability to work independently and as part of a collaborative team.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

　　TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].