BILINGUAL IN SPANISH
Job Descriptions:
Customer Service Representative
Answering incoming calls from customers who need assistance with general questions on their account, payment, information, title request etc.Customer Accounts Representative
Light/soft collections (payments that are between 1 and 29 days past due).
Assist customers with their accounts from adding a credit card, changing their expired payment method, turning on auto-pay etc.
Skills & Qualifications:
Problem solving skills, attention to detail
Must have excellent Communication Skills
Experience with customer service and problem resolution
Schedule: (This position is in-office in Irving, TX)
Customer Service Representative
Monday – Friday (8AM – 5PM) with one Saturday a month (8AM – 12PM)
Saturdays are overtime pay
Customer Accounts Representative
Monday – Friday (8AM – 5 PM) with two late nights a week (11AM – 8PM late nights are never on Friday) and 1-2 Saturdays a month (8AM –12 PM)
One week of the month will be all 7-4, with Saturday 7-12 for that week.
Saturdays are overtime pay
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.