av service technician.

　　cedar rapids , iowa

　　posted 10 days ago

　　job details

　　summary

　　$44,000 - $50,000 per year

　　permanent

　　associate degree

　　category computer and mathematical occupations

　　reference1038772

　　job details

　　job summary:

　　Client job description

　　The AV Computer Service Technician will participate in the delivery, and support of AV

　　related technology delivery systems and services. This position will maintain and support

　　AV systems utilizing thorough and clear documentation, along with industry best practices.

　　This position will participate in project-based teams from conception through execution and

　　will train others in the use and support of these systems.

　　Primary Job Responsibilities

　　Provides excellent customer service to all clients

　　Participates in the evaluation of technology systems based and adheres to the

　　establishment of quality standards and professional workmanship

　　Provides installation, technical support and operational training for all supportedsystems

　　Performs Warranty Hardware repair

　　Stays current with new and emerging instructional, media and display technologies and

　　techniques

　　Assists teams in the planning, documenting, execution, and testing oftechnology solutions that meet planned schedules and deliverables

　　Carries out project plans utilizing agile card walls or similar methods of project tracking

　　Maintains confidentiality for students, faculty, and staff profiles

　　Establishes and maintains working relationships with colleagues, staff,

　　administrators and the general public

　　Possess organizational skills and high attention to detail

　　Exhibits excellent written and verbal communication skills

　　Displays a positive, friendly and respectful attitude towards clients and co-workers

　　Maintains a safe and clean environment by keeping workstations neat and organized

　　Follows policies and procedures

　　Follows safety policy

　　Maintains good attendance

　　Conforms to company dress code

　　Attends meetings on a regular basis

　　Other duties as assigned by management

　　Physical Demands

　　Performs 4 hours of an 8-hour workday in a sitting position behind a desk

　　Frequent standing, pushing, pulling, grasping, stooping, kneeling, crouching, crawling,

　　repetitive motion, visual activity, color recognition and climbing

　　Frequent reaching and views on computer equipment

　　Ability to identify and distinguish colors, close quarters and distance focus capability and

　　judge depth perception

　　Loads company vehicle with parts and machines to deliverto client locations

　　Delivery of office equipment to client locations, utilization of stair climbing equipment

　　Uses hands and appropriate tools and ladders

　　Frequently types on a keyboard

　　Frequently lifts phone receiver to speak to clients and employees

　　Frequently moves and lifts up to 50 lbs.

　　Frequently drives company vehicle

　　Frequently travels during working hours

　　Qualifications

　　Employee must be able to execute customer service skills

　　Associates Degree in Information Technology, Engineering, Instructional Technology or

　　other related field

　　One to three years of recognized success in Desktop Support, Audio/Visual Support,educational technology, or a related field

　　May have an equivalent combination of education (including technical degree) andrelated experience to meet the minimum requirement

　　Valid Driver's Licenselocation: Cedar Rapids, Iowa

　　job type: Permanent

　　salary: $44,000 - 50,000 per year

　　work hours: 8am to 4pm

　　education: Associates

　　responsibilities:

　　The responsibilities of this AV Service Technician are to provide excellent customer service,participates in the evaluation of technology systems, and provides installation, technical support and operational training for all supported

　　systems. This position will also perform warranty hardware repair, and assists teams in the planning, documenting, execution, and testing of technology solutions that meet planned schedules and deliverables.

　　The essential functions of this role include:

　　manual lifting up to 50lbs qualifications:

　　Experience level: Entry Level

　　Education: Associates (required)skills:

　　Desktop SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.