Niagara Falls. Niagara Falls Housing Authority/ RF Foundation (UB). Attain Lab Coordinator.

　　The ATTAIN team is looking for a qualified candidate to join their team as an ATTAIN Lab Coordinator at the Niagara Falls Housing Authority, Niagara Falls, NY. ATTAIN (Advanced Technology Training and Information Networking) is a statewide technology initiative funded by New York State to provide urban and rural communities access to training and technology. ATTAIN provides access to academic, occupational, life skills and workplace readiness training in coordination with local community-based host agencies.

　　Reporting to the SUNY UCAWD ATTAIN Statewide Coordinator, the ATTAIN Lab Coordinator will provide on-site and remote coordination and facilitation of activities contained in the ATTAIN lab. These include participant intake, needs assessment, software navigation support, IT support training and overall lab management. In coordination with their local community-based host agency and ATTAIN project staff, this position will work to achieve the enrollment, usage and outcomes specified in their performance objectives and Program Year Plan (PYP).

　　Job Duties: * Proficient delivery of ATTAIN services and self-paced resources (e.g., Academic Preparation, Career and Technical Education, ESL and Language Learning), Microsoft Certification training resources and any additional online third-party resource(s) * Conduct ATTAIN enrollment process and maintain participant records * Determine participant Temporary Assistance for Needy Families (TANF) eligibility * Facilitate remote and in person orientation and training to enrolled participants * Proctor certification exams through ATTAIN's Certiport Authorized Testing Centers * Create and maintain a clean, comfortable and orderly learning environment in the lab * Report any technical issues and their resolutions to UCAWD and site liaison * Maintain participant records utilizing ATTAIN's Learning Management System and third-party courseware accounts * Conduct remote and in person social media outreach and promotional activities as approved by UCAWD and site liaison * Provide participant self-paced learning assistance and any navigational or technical support remotely or in person * Support and track participant self-paced learning performance and outcomes * Submit monthly status reports, and maintain regular communication with UCAWD supervisor and site liaison * Maintain an up-to-date monthly lab calendar * Ensure policies and procedures of the host institution and The Research Foundation for the State University of New York are followed * Other duties as assigned

　　Other Information: This position requires some evening and weekend hours (as applicable) and some local travel as directed by supervisor.

　　Requirements:Required Education/Qualifications: * Associate's Degree with a minimum of 2 years of relevant experience in self-paced, online learning platforms and/or Learning Management Systems. * Experience managing enrollment accounts and intake processes using an online management system * Experience with computer software applications * Ability to troubleshoot IT productivity software, applications and services * Experience working with underserved/underprepared populations * Strong interpersonal, oral and written communication skills * Strong organizational and presentation skills * Proficient working knowledge of Microsoft Office applications * Ability to promote professional and ethical behavior * Ability to work independently as well as a part of a team

　　Additional Information:As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to any characteristics protected under federal, state or local law.

　　Follow link to apply online: https://nfha.org/about-us/employment/