This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11607778 Hyosung America,Inc\\Job Type: Full Time\Location: CHICAGO, IL, US\\OVERVIEW\\Nautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATMself-service technologies. We have built a reputation for innovation bycontinually researching, developing and delivering quality ATM productsflexible products that adapt to our changing world and our customerschanging needs.\\JOB SUMMARY:\\The Field Service Engineer will be responsible for responsible for theservice and maintenance of Automated Teller Machines (ATMs) within theirassigned territory. The Field Service Engineer will provide on-sitesupport for ATMs including but not limited to repair, maintenance andreplacement services. The Field Service Engineer may also participate inthe training of other new NHA Field Service Engineers and\assist with the staging and integration of ATMs. Some travel required.\\ESSENTIAL FUNCTIONS:\
Installation, repair, software loading and maintenance of ATMs orother products in a defined geographically territory.Train bank staff or vendors on required maintenance tasks ofequipment.Work with internal and external support departments required toprovide maintenance support to the end user.Maintain all Service Level Agreement as defined per customercontract.Work on products and services of medium to high complexity.Occasional travel with short notice to areas outside your homegeography may be required where management deems necessaryPerform preventive maintenance functions of an ATM includingdiagnostics, testing and cleaning.Manage spare parts and follow all inventory processes.Complete administrative reports within time line allotted.Complete tasks as assigned by supervisor or applicable NHA staffmembers.Flexible work schedule with on-call duty.Work independently with minimal supervision.As a representative of NHA, provide an extraordinary customerservice experience to our customers meeting their service obligationand demands.Maintain company property in good working conditions.Maintain a valid drivers license.Responsible with company credit card usage and expense reporting.Must follow all security procedures and policies.Other duties as assigned\\EDUCATION AND EXPERIENCE:\
May require an Associate\'s Degree in Electronics or equivalentexperience.Prior ATM experience is preferred, but not required, or 3-5 years ofexperience in field service.Have solid understanding of electronics and electro-mechanicalequipment operation.Ability to use analog and digital voltmeters.Ability to use hand tools and carry heavy parts up to 80 lbs.Ability to work extended hours, including beyond assigned shift withno notice when required.Ability to travel to other areas of the country if needed onoccasion.Ability to work all shifts which may include weekend and holidays.On-Call duty required for all FSE positions. Compensation isprovided for On-Call duty.\We offer industry-leading benefits including:\
Company vehicle, gas card, phone, laptop, tool bag and corporate creditcard provided
Two medical plans with employer funded HSA or HRA accounts to help coveryour co-pays\\
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\\Hyosung America, Inc is an Equal Opportunity Employer and does notdiscriminate against any applicants for employment based on their race,color, religion, sex (including pregnancy, sexual orientation, or genderidentity), national origin, age, physical or mental disability, geneticinformation, veteran status, uniformed service member status, or anyother status protected by law.