Title: 1059: Assoc. Manager – accenture.com Operations Website Compliance & Experience (Corporate Digital Mktg Assoc Manager)

　　The accenture.com Operations team manages the processes, tools and platforms that enable teams across Accenture to easily deliver meaningful content and messages to our clients, investors and media via accenture.com; and continuously improve operations to reduce SLAs and improve efficiency.

　　This role is focused on ensuring accenture.com meets all compliance requirements. This covers areas of accessibility, privacy, cookies, consent, and required localizations. This person will be seen as the subject matter expert on these topics for our corporate website accenture.com, and will interact with leadership to ensure they understand these issues and how we support them on the website.

　　Accenture.com Operations is part of the Content Delivery team, focused on managing the processes, tools and platforms – and providing support and best practice strategies – that enable M+C to easily deliver content and messages to clients, recruits, and employees across our internal and external channels.

　　Key Responsibilities:

　　Manage Website Accessibility

　　Act as subject matter expert for accessibility, for our web operations team and interacting with other accessibility teams across Accenture

　　Manage ongoing accessibility scans of accenture.com

　　Identify issues and remediation plans for content-level and platform-level issues

　　Update website Accessibility Statement as needed

　　Maintain and update website support pages

　　Work with teams across marketing to understand issues related to and required updates to Privacy Policy, Cookies Policy, Terms of Use, and other website support pages

　　Manage local site needs related to these support pages

　　Support application of consent manager across countries

　　Oversee sitewide translation dictionary and localization needs for support pages

　　Maintain translations dictionary for site

　　Manage localization of support pages

　　Monitor website functionality and provide error support

　　Maintain PNF messages and updates

　　Maintain Tertiary pages used in case of site issues

　　Manage accenture.com enhancement queue

　　Work with various stakeholders to understand needs/requirements for enhancements to the site

　　Prioritize the backlog of requests across the various teams balanced with near-term and long-term needs

　　Complete and Coordinate user acceptance testing (UAT) with stakeholders to ensure requests are completed correctly

　　Must Have:

　　Minimum of 7 years’ experience in marketing operations, project / program management, ideally with digital marketing specialization.

　　Understanding of W3C accessibility standards; experience with AA compliance preferred

　　Experience with project management tools and methodology

　　Experience in the Adobe Experience Manager framework

　　Understanding of web design basics (HTML, CSS, JS).

　　Good to Have:

　　Working knowledge of Adobe platform and site templates

　　Experience with, or ready to learn, Agile methodology

　　Experience with mobile: apps, websites, etc.

　　Excellent oral and written communications skills

　　Ability to prioritize and manage multiple projects under tight deadlines

　　Strong project-management and organizational skills

　　Ability to develop and apply creative and ingenious solutions to complex issues

　　Experience with business-to-business marketing and large, complex programs a plus

　　Ability to work autonomously and independently, yet integrate appropriately with other areas within Marketing & Communications and other areas within Accenture

　　Comfortable working with colleagues in various geographic locations, demonstrated ability to be effective in virtual working environments