Coach is a global fashion house founded in New York in 1941. Inspired by thevision of Creative Director Stuart Vevers and the inclusive and courageousspirit of our hometown, we make beautiful things, crafted to last-for youto be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committedto stretching what's possible.A member of the Tapestry family, we are part of a global house of brandsthat has unwavering optimism and is committed to being innovative and whollyinclusive. Visitpage to learn more about Tapestry's commitment to equity,inclusion, and diversity.
The Assistant Store Manager at Coach demonstrates a high level of businessacumen; delivering sales results through employee development andmentorship. Embodies a strategic mindset to deliver operational efficiencies.Ensures Coach's standards and competencies are top of mind. They serve as atrue utilitarian player; possessing the ability to adapt to all roles withinthe store's environment.Sample of tasks required of role:
SALESUnderstands organizational objectives and makes decisions in partnership withthe Store Manager that align with Company priorities and valuesDevelop sales strategies, initiatives and growth across all categories;communicates goals to the team, tracks store's performance at all timesand achieves salesProductivity Management: holds the management team accountable for personalproductivity and management contributionDevelops clienteling strategy; implements and monitors over time, toachieve business goals and objectives in partnership with the Store ManagerUnderstands changes in market with potential impact on business performanceand supports the execution of sales strategies/tacticsBrings best self to work through Coach's Guide to Style; ensures allassociates follow expectationsActs as brand ambassador in the market/mall to drive loyalty and business(i.e. charity events, local associations, mall initiatives)Resolves customer issues in a timely manner while being solution-oriented andforward thinking; partners with the Store Manager and/or District Manageras neededDevelop team to build long-term relationships with customers to drive businessTakes initiative; has a high level of ownership and accountability forresults of self and othersWorks directly with the Store/District Manager to protect and drive theneeds of the businessEnsures all daily tasks are completed without negatively impacting service ofCoach standardsApproaches challenges in direct and timely manner and takes action to coursecorrect in the moment, when appropriateBuilds trusting relationships with peers and team; acts as advocate for theBrandWelcomes feedback and adapts behaviors; creating short and long-term goalsto achieve personal metrics and store performanceDelegates and empowers othersCreates enthusiasm and positivity for a shared vision and missionRecognizes and values individual performance
OPERATIONS:Evaluates performance of all team members and provides consistent and timelyfeedback; creates and modifies action plans for the continuous developmentin partnership with the Store ManagerResolves performance problems using appropriate communication, coaching andcounseling techniquesAdheres to all retail policies and procedures including POS and OperationsLeverages / understands Coach's tools and technology to support Serviceand Operations of storeRecruits, interviews on-boards and works closely with Store Manager onstrategies to maintain top-talent; while creating a talent benchManages daily operational tasks according to Coach standards including sellingand service expectations, operations, payroll, human resources and losspreventionDemonstrates strong business acumen; strategically forecasts in partnershipwith Store Manager, plans and budgets to the needs of the business (i.e.payroll, staffing, scheduling, merchandisin )Interacts and communicates with Lead Supervisor and Store ManagerMaintains interior and exterior upkeep of building with partnership from thecorporate office; communicating needs to ensure esthetic and safetyrequirements are metAdheres to all retail policies and procedures including POS and Operations
Additional Requirements:Experience: 1 to 3 years of previous management experience in a luxuryretail service environment preferable. Possess current knowledge of fashiontrends and competition in the marketplace.Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel,PowerPoint and Outlook). Experience using retail systems (i.e. labormanagement, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicateeffectively with customers and team. Ability to maneuver the sales floor,sales shelves, and stock room; climbing, bending, and kneeling arerequired. Ability to frequently lift and carry up to 25 pounds and, attimes, lift and carry product/cartons up to 50 pounds to process productshipme
Schedule: Ability to meet Coach Scheduling & Availability Expectations,including... For full info follow application link.
Tapestry, Inc. is an equal opportunity and affirmative action employer andwe pride ourselves on hiring and developing the best people. All