Assistant Manager - BT - East

　　Location Des Moines, IA

　　# of openings 1

　　Apply Now (https://phh.tbe.taleo.net/phh03/ats/careers/v2/applyRequisition?org=BANKERSTRUST&cws=37&rid=1585)

　　Job Brief

　　Direct and supervise platform and teller activity to provide efficient high quality customer service, achieve retail sales targets, and deliver that service profitability through a well trained and motivated staff.

　　There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

　　Direct and supervise platform and teller activity to provide efficient high quality customer service, achieve retail sales targets, and deliver that service profitability through a well trained and motivated staff. Ensure compliance with State & Federal regulations. Provide leadership in our sales and service activities to increase our sales and revenue to ensure all branch goals are met and client relationships are maximized, while following and implementing the bank’s policies, including and deposit and loan procedures.

　　Primary Functions and Responsibilities:

　　Promote the sale and cross sale of various bank products to suitable prospects

　　Examine, evaluate, underwrite, approve and process loan applications for branch staff

　　Daily supervision of Branch staff; including opening new accounts, loan origination and solving customer issues

　　Ensure staff members are aware of banking regulations to ensure compliance with all State and Federal laws

　　Provide courteous service to clients/prospects, making cross sales and referral when appropriate and utilizing CRM

　　Establish relationships with retail and business customers, tracking sales and opportunities in CRM

　　Communicate to branch all data from Operational meetings and ensure staff is aware and addressing all urgent emails.

　　Approve transactions, authorize exceptions and adjustments. Resolve all out of balance conditions

　　Ensure new employees are adequately trained and provide necessary follow-up

　　Prepare weekly and monthly reports for Branch

　　Assist Manager with Branch operations and facility management

　　Conduct branch Sales meetings in absence of Manager

　　Community Volunteer participation

　　Education and Experience:

　　High School Diploma or equivalent

　　Minimum 2 years previous experience as a CSR/Teller or related position

　　2-4 years previous banking in consumer banking or related position, including lending experience

　　1-2 years supervisory experience preferred

　　Notary Public certification within 30 days

　　Supervisory experience preferred

　　Specific Skills, Knowledge & Abilities:

　　Medallion Signature guarantee

　　Knowledge and understanding of applicable compliance issues and banking regulations

　　Strong leadership and decision-making skills

　　Strong verbal and written communications skills

　　Knowledge of credit review and underwriting practices

　　Basic PC skills, familiar with Microsoft Word and Excel software

　　Strong organizational skills

　　Hours vary between 7:45 a.m. to 5:45 p.m. Monday – Friday and every other Saturday from 8:30 a.m. to 12:30 p.m

　　Hiring Salary Range

　　The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $63,000 -$79,000

　　Benefits

　　· Group Health, Dental, and Vision Insurance

　　· Generous Paid Time Off (PTO)

　　· Volunteer Time Off (VTO)

　　· 401(k) plan with lucrative company match

　　· Tuition assistance

　　· Company Paid Life Insurance

　　· Paid Parental Leave

　　· Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.

　　· Team Member Banking - a suite of products and services with special benefits for employees

　　Hybrid Eligibility: Position will be onsite.

　　AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

　　“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”