Description
Location: Hongkong or Singapore
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Cargo
Using the cargo capacity of United’s route network, United Cargo propels the global economy by quickly transporting their customers’ shipments to and from virtually every major market in the world.
Job overview and responsibilities
This position leads and participates in development of revenue management enhancements and process improvements to optimize the $1.53 billion of annual cargo revenues through pricing, capacity, or revenue management actions. The analyst is responsible for input on the calibration of the Cargo Revenue Management System, including demand forecast overrides, capacity adjustments, adjusting booking entry conditions, and monitoring and updating various system parameters for assigned region. The position requires to manage strong internal business controls which drive regional decision making, including business guidelines and process for field sales and operations teams in the areas of pricing, capacity, or revenue management.
Revenue Management:
Help in the development of strategies towards the optimization of cargo metrics such as revenue, pricing, inventory levels, tonnage and yield ensuring that the planning, forecasting and reporting results fit the needs of the organization
Support the development and calibration of the Cargo Revenue Management system, as well as appropriate Revenue Management system interface with United Cargo Reservation systems
Facilitate communication between the Cargo Sales Leadership organization and Field Sales teams regarding monthly goals and objectives
Leverage business intelligence and decision support systems to optimize cargo revenue and contribution opportunities
Support relationships with Field Sales and Operations to facilitate communication that impact cargo revenue/contribution
Collaborate cross departmentally in delivering optimal results through planning and execution
Daily Oversight:
Monitor assigned queues and ensure all pending records will be processed within expected timelines
Provide directions on how to optimize our limited resources and flight network by rerouting or re-prioritizing boarding priorities
Work closely with other analysts and regional counterparts in order to execute last-minute sound business decisions under time pressure
Understand operational constraints and policies to evaluate the risks and swiftly take preventive actions from commercial, operational and safety perspective
Investigate the causality/ root-cause of recurring system issues and unexpected user behaviors and appropriately escalate or provide guidance to the system users
Leadership:
Participate with the regional leadership team and field analyst teams to implement short and mid-term objectives to support United Cargo’s revenue target
Communicate strategies to support the goals and standards for Cargo Revenue Management business processes
Coordinate in setting goals and business approval processes between Headquarters and field analysts to ensure speed to market, including facilitating issue resolution with field sales management
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required
Bachelor's degree
Business, Finance, Economics or equivalent fields
Minimum of 3-year professional work experience working in cross functional/cultural teams, preferably sales teams
Proven quantitative analytical & logical thinking skills
Microsoft Office products (Excel, Access, etc)
Must be legally authorized to work in the Hong Kong or Singapore for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
MBA
Experience in international air/sea freight, airline, or transportation & logistics industry
Database working knowledge such as Spotfire, Business Object, SQL
Proven interpersonal skills with multi-cultural professional environment
Additional language proficiency
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT