Location: AAFCU Headquarters (DFW-AACU)

　　Additional Locations: None

　　Requisition ID: 71172

　　Intro

　　Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

　　Why you'll love this job

　　​This job is within the American Airlines Credit Union. The role is responsible for working on Loan and Account Servicing projects, measuring performance and profitability of Credit Union products, driving the growth of ancillary products, and managing core system jobs, testing and reports.

　　What you'll do

　　Maintain, update and test the core system for loan and account processes

　　Maintain and update Servicing & Title department policies and procedures

　　Ensure SCRA procedures are operating in compliance with regulation

　　Lead and assist on a wide variety of Servicing & Titles projects to enhance employee and member experience and automation with existing loans and accounts, including ancillary products

　　Develop and implement methods to increase the utilization of ancillary products

　　Research and problem solving on systematic or ongoing loan and account issues

　　Assist with complex research and adjustment items

　　Create, review and maintain Loan Servicing & Titles analytics, statistics, and queries, including product performance and profitability

　　Manage loan and account daily, weekly, monthly jobs in core system

　　Assist with Title and ancillary products general ledger review and adjustments

　　Measure and identify opportunities to improve the profitability and usage of ancillary products

　　Manage and reconcile ancillary product sales and reporting

　　Work in a team environment, serving as an advocate for our members and employees

　　Perform other duties as assigned

　　The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

　　All you'll need for success

　　Minimum Qualifications- Education & Prior Job Experience

　　​High School diploma or GEDPreferred Qualifications- Education & Prior Job Experience

　　​Bachelor’s degree in Business or Finance

　　Previous banking or Credit Union experience

　　Previous loan or account servicing or processing experience

　　Experience and knowledge of systems: Episys, Sequel and Excel-Intermediate/Advanced skill set

　　Skills, Licenses & Certifications

　　​Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

　　Ability to demonstrate excellent oral and written communications skills, including the ability to effectively communicate with all levels of management and staff and work closely with multiple departments

　　Ability to work efficiently and collaboratively in a fast-paced, constantly changing environment while managing projects in accordance with short- and long-range objectives

　　Ability to proactively identify opportunities for improvement and effectively implement change when needed

　　Ability to perform mathematical calculations and to research, analyze, and report data with little guidance

　　Ability to perform proficiently in handling multiple projects/tasks

　　Ability to work independently and handle multiple tasks simultaneously, with minimal supervision

　　Ability to self-motivate with strong organization skills and capacity for attention to detail

　　Ability to effectively prioritize work and meet deadlines

　　Ability to maintain satisfactory performance and attendance

　　Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

　　What you'll get

　　Feel free to take advantage of all that American Airlines has to offer:

　　Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

　　Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

　　Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

　　401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

　　Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

　　Feel free to be yourself at American

　　From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

　　Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

　　Additional Locations: None

　　Requisition ID: 71172

　　Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.