Description

We are offering a contract to permanent employment opportunity in Tuskegee AL. We are seeking an Administrative Assistant to join our team and play a crucial role in maintaining efficient operations. This role involves processing customer applications, keeping customer records accurate, and handling customer inquiries.

Responsibilities

• Facilitating inbound and outbound calls to ensure effective communication

• Delivering high-quality customer service to address and resolve inquiries

• Executing data entry tasks with accuracy and efficiency

• Handling email correspondence to maintain clear and detail-oriented communication

• Utilizing Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform administrative tasks

• Scheduling appointments and managing calendars to ensure smooth operations

Requirements • Proficiency in answering inbound calls, demonstrating excellent communication skills and detail-oriented behavior.

• Proven customer service experience, with the ability to handle inquiries and complaints effectively and courteously.

• Strong data entry skills, ensuring accuracy and attention to detail.

• Competence in email correspondence, ensuring clear and effective communication with staff, students, and external parties.

• Experience managing both inbound and outbound calls, demonstrating efficient time management and multitasking abilities.

• Familiarity with Microsoft Excel, demonstrating the ability to create spreadsheets, use complex formulas, and generate reports.

• Proficiency in Microsoft Outlook, demonstrating the ability to manage emails, schedule appointments, and organize tasks effectively.

• Knowledge of Microsoft PowerPoint, with the ability to create, edit, and present detail-oriented presentations.

• Proficiency in Microsoft Word, demonstrating the ability to create, format, and edit documents effectively.

• Ability to schedule appointments effectively, demonstrating excellent organizational skills and attention to detail. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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