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　　Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

　　JOB RESPONSIBILITIES

　　Schedules meetings

　　Makes travel arrangements

　　Plans events

　　Completes management expense reports

　　Responds to inquiries in writing and or verbally

　　Pulls monthly reports

　　Enters contract details into information system and maintains other related documents

　　Orders and checks memorial to ensure accuracy

　　Processes annual funeral home and cemetery license renewals

　　Codes and scans invoices

　　Processes accounts payable and other accounting support transactions

　　Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members

　　Schedules call-in appointments for Sales

　　Files and maintains customer information

　　Maintains office and facility supplies as well as fax machines, copiers and network printers

　　Prepares daily schedules

　　Administers HR processes including new hire paperwork, background checks and bonus processing

　　Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

　　Trains others on policies, procedures and new company initiatives

　　Maintains a friendly attitude offering assistance and guidance to all persons entering the location

　　MINIMUM REQUIREMENTS

　　Education

　　High school diploma or equivalentExperience

　　3 years of experience working in a customer-focused and fast-paced professional environmentKnowledge, Skills and Abilities

　　Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills

　　Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

　　Ability to handle confidential and sensitive information with discretion

　　Effective communication skills, both orally and in writing

　　High level of compassion and integrity

　　Ability to follow instructions and work with minimal supervision

　　Postal Code: 52807

　　Category (Portal Searching): Administration and Clerical

　　Job Location: US-IA - Davenport

　　Job Profile ID: F00200

　　Time Type: Part time

　　Location Name: Davenport Memorial Park