Here at BlueTriton, we are the name behind your favorite bottled water brands and home-delivery service - we are all about hydration. With trusted brands that put smiles on customers' faces no matter the occasion, BlueTriton plays an important role in the flow of everyday life. As we work to build something different, something better, what we do is more important than ever. With our deep commitment to helping make a positive impact for generations to come, we welcome those with a thirst and desire to inspire fresh, bold ideas that create change and have the tenacity and grit to do what's right for our people and our communities. BlueTriton is not only a place to build a career you can be proud of but can also provide you with the opportunity to be fiercely good.

　　We have a team of brilliant individuals who come to work every day to challenge one another, reimagine hydration and help grow our business. Quench your thirst with exciting possibilities when you join us for a fiercely good career doing work that matters.

　　Whether your career interest is rooted in Finance, HR, Marketing, Sales, IT, Sustainability or our Legal/Regulatory/Government team, professional roles at BlueTriton within our Corporate Teams could very well be the place for you to uncap your potential! Regardless of your area of interest, be prepared to join a team that is deeply committed, boldly innovative, and fiercely good for our consumers and customers, for our people, and for our communities.

　　Job Description

　　Pay Range

　　$17.97-$23.96 / hour

　　Up to a $3,000 annual bonus based on performance!

　　The Accounts Receivable Representative position reports to the Financial Services Manager. This position will be responsible to complete key activities to support business growth and profitability as it relates to ReadyRefresh order to cash processes and initiatives on one of the sub teams within National Account Services. Sub teams include; DSD/Retail, Account Master Data, Distributor, Special Billing or Accounts Receivable.

　　Key responsibilities include, but are not limited to:

　　• Manage average of $3MM of AR within assigned portfolio of customers requiring hands-on and tailored support (end-to-end customer support)

　　• Work collaboratively with AP departments of high revenue generating commercial customers (annual >$50K) to request payment on past due AR balances while developing and continuously fostering the customer relationship

　　• Collect payments and record accurately within the system and reconcile using multiple systems (internal and external)

　　• Demonstrate a problem solving mindset to resolve customer payment issues at root cause

　　• Frequently partner with sales colleagues for customer support to enable continued growth

　　• Generate reporting to analyze past due trends

　　• Support AR specialist as needed with complex customer invoice issue resolution

　　• Create customized invoicing per customer specific specifications and/or complete invoice revisions as needed within compliance standards

　　• Create and manage ad hoc reports as well as analyze the data to identify issues/trends and work with the appropriate parties to ensure root cause resolution

　　• Foster strong partnership with these high value customers supporting all on-going billing needs

　　• Leverage multiple systems, beyond traditional ReadyRefresh CRM systems, including SAP, Web Portals, Vendor Payment Portals, Banking Portals

　　• Partner with Operations to ensure cash collection compliance

　　• Resolve escalated financial variances

　　• Maintain customer master data on customer accounts including pricing, exemptions, restrictions, etc.

　　• Ability to self-manage and work independently to ensure monthly KPIs are achieved

　　• Perform other duties and special projects as required

　　Key success measures associated with this position include, but are not limited to:

　　• Bad Debt results

　　• Portfolio and National Aging

　　• Turnaround time for various tasks

　　Qualifications

　　Key qualifications for this position include but are not limited to:

　　• Advanced Microsoft Excel skills

　　• 3-5 years of experience working within RMS preferred

　　• Excellent written and oral communication skills

　　• Provide continuous hands-on and tailored support for complex customer needs

　　• Ability to foster customer relationships to enable further business revenue growth

　　• Provide an exceptional billing experience to mitigate business revenue loss

　　• Ability to effectively prioritize workload

　　• Ability to effectively partner cross-functionally and identify best solution for all parties involved

　　• Must be able to work independently

　　• Must have strong decision making and problem-solving ability

　　• Must have proven track record of dependability, flexibility and exceptional organizational skills

　　• High school diploma, GED, or equivalent work experience required

　　BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at [email protected]

　　BlueTriton Brands offers an unrivaled portfolio of water brands for healthy hydration, including Arrowhead®, Deer Park®, Ice Mountain®, Origin™, Ozarka®, Poland Spring®, Zephyrhills®, AC+ION® Alkaline Water, Splash Blast® Flavored Water Beverage, Splash Fizz® Flavored Water Beverage Saratoga® and Pure Life® Purified Water.