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Account Manager (Consumer Benefits Solutions)
Account Manager (Consumer Benefits Solutions)-March 2024
Virtual
Mar 29, 2026
About Account Manager (Consumer Benefits Solutions)

  Health and Benefits Account Manager for Consumer Benefit Solutions

  As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Consumer Benefit Solutions, in Lake Mary, FL. As a Health and Benefits Account Manager - Consumer Benefit Solutions, you will report directly to the Director of Client Services (DCS).

  While there is a preference for someone in the above listed office location, this is a remote role with the flexibility to work virtually from your home anywhere in the Continental United States.

  Aon is in the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  The Account Manager position is responsible for serving as a main point of contact for all assigned clients. The Account Manager is also responsible for coordinating and facilitating communication between all internal and external project team members. The Account Manager's time will vary from day to day based on current client, broker and carrier needs.

  Serve as the client main point of contact for assigned cases

  Assume role of Project Manager for assigned Enrollment Solutions deals

  Work closely with Client Manager (CM) to understand all dynamics of client engagement

  Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager

  Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)

  Work closely with Client Manager on content for weekly call agendas and items of escalation

  Daily project management throughout the program life cycle

  Defining the program governance controls

  Planning the overall program and monitoring the progress

  Managing risks and issues and taking corrective measurements, discussing resource options with DCS

  Coordinating the projects and their interdependencies; internal and external

  Managing and utilizing resources across projects

  Managing stakeholders' communication

  Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS

  Managing the main project plan

  How this opportunity is different

  A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.

  Skills and experience that will lead to success

  Two plus years of benefits experience, with a strong preference for voluntary benefits experience

  Two plus years of project management experience

  Client management experience

  Intermediate proficiency with Microsoft Office

  Strong written and verbal communication skills

  Education

  Bachelor's degree in relevant discipline or equivalent years of industry experience.

  Pay Transparency

  The salary range for this position (intended for U.S. applicants) is $50,000 to $63,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

  How we support our colleagues

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances.

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  #LI-DD1#LI-REMOTE

  2536633

  Health and Benefits Account Manager for Consumer Benefit Solutions

  As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Consumer Benefit Solutions, in Lake Mary, FL. As a Health and Benefits Account Manager - Consumer Benefit Solutions, you will report directly to the Director of Client Services (DCS).

  While there is a preference for someone in the above listed office location, this is a remote role with the flexibility to work virtually from your home anywhere in the Continental United States.

  Aon is in the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  The Account Manager position is responsible for serving as a main point of contact for all assigned clients. The Account Manager is also responsible for coordinating and facilitating communication between all internal and external project team members. The Account Manager's time will vary from day to day based on current client, broker and carrier needs.

  Serve as the client main point of contact for assigned cases

  Assume role of Project Manager for assigned Enrollment Solutions deals

  Work closely with Client Manager (CM) to understand all dynamics of client engagement

  Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager

  Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)

  Work closely with Client Manager on content for weekly call agendas and items of escalation

  Daily project management throughout the program life cycle

  Defining the program governance controls

  Planning the overall program and monitoring the progress

  Managing risks and issues and taking corrective measurements, discussing resource options with DCS

  Coordinating the projects and their interdependencies; internal and external

  Managing and utilizing resources across projects

  Managing stakeholders' communication

  Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS

  Managing the main project plan

  How this opportunity is different

  A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.

  Skills and experience that will lead to success

  Two plus years of benefits experience, with a strong preference for voluntary benefits experience

  Two plus years of project management experience

  Client management experience

  Intermediate proficiency with Microsoft Office

  Strong written and verbal communication skills

  Education

  Bachelor's degree in relevant discipline or equivalent years of industry experience.

  Pay Transparency

  The salary range for this position (intended for U.S. applicants) is $50,000 to $63,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

  How we support our colleagues

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances.

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  #LI-DD1#LI-REMOTE

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