Description

Robert Half is seeking an experienced and results-driven Account Manager to maintain and grow relationships with key clients, ensuring their satisfaction while maximizing account potential in the Northern Kentucky area. The Account Manager will act as the primary point of contact for clients, working closely with internal teams to deliver tailored solutions and drive mutual success. The ideal candidate thrives in a fast-paced environment, excels at building strong relationships, and has a proven track record of meeting and exceeding account goals.

Key Responsibilities:

Client Relationship Management: Serve as the main liaison between clients and the company, developing strong, long-term relationships to promote trust and satisfaction.

Account Growth: Identify upselling and cross-selling opportunities for existing accounts, maximizing revenue while addressing the evolving needs of clients.

Project Coordination: Serve as a key figure in coordinating client projects internally, collaborating with cross-functional teams such as sales, marketing, and operations to ensure timely and successful delivery of services or products.

Problem Resolution: Address client concerns and resolve issues promptly, ensuring a positive experience and retaining business.

Performance Reporting: Prepare and present account performance reports, leveraging data to provide insights and recommendations for improvement or growth opportunities.

Market Research: Stay informed about industry trends, competitors, and market dynamics to anticipate client needs and provide innovative solutions.

Contract Negotiation: Manage contract renewals and negotiations to ensure mutually beneficial terms while aligning with company objectives.

Requirements

Bachelor’s degree in business, marketing, communications, or a related field.

Proven experience in account management, sales, or a related role.

Strong understanding of CRM software (e.g., Salesforce, HubSpot) and data analysis tools.

Exceptional interpersonal, communication, and negotiation skills.

Demonstrated ability to manage multiple accounts and prioritize tasks effectively.

Goal-oriented, with a track record of meeting or exceeding revenue and client satisfaction targets.

Experience in industries such as manufacturing, healthcare, business services, education, and technology is highly desirable.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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