Description

　　HOW WE CARE FOR YOU

　　We believe in empowering you to reach your full potential. Here are some of the ways in which we support our Access Associate:

　　No Weekends or HolidaysTuition AssistanceAdvancement OpportunitiesPaid Time Off & HolidaysBenefits Effective Date of HireEmployee Referral ProgramEmployee Assistance ProgramSame Day Pay through Daily PayOUR Department: Hematology/Medical Oncology Unit/Infusion Center is here to provide services required for care of cancer and blood disorders to adults and geriatric inpatients and outpatients. Services include: chemotherapeutics, laboratory studies, bone marrow aspirations and biopsies, infusion, transfusions and consultations. Hospital responsibilities include the medical direction of the Cancer Center. Other ancillary services include navigation, social work, spiritual care and home care service connections.

　　STATUS: Full time

　　DEPARTMENT: Oncology

　　SCHEDULE: Monday-Friday, Days

　　ATTRIBUTES

　　Three (3) years of related work experience in a healthcare or customer service setting preferredAbility to lead and take directionBasic computer skillsExcellent customer service and communication skillsRESPONSIBILITIES

　　Leadership. Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary informationRegistration & Verification. Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicableBilling & Payments. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracyPHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

　　PAY RANGE: $18.25 - $21.00

　　The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

　　Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

　　Minimum Salary: 18.25Maximum Salary: 21.00Salary Unit: Hourly