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ACCESS ASSOCIATE - Norwood
ACCESS ASSOCIATE - Norwood-May 2024
Cincinnati
May 22, 2025
About ACCESS ASSOCIATE - Norwood

  Job Overview:Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).Job Requirements:High School Degree or GEDExperience in fast paced customer driven environment Ability to operate multiple computer applicationsExcellent verbal and written skillsTyping speed of 35 wpmMedical terminology required within first year of employment if not already taken1-2 years experience Customer ServiceJob Responsibilities:Other job-related information:Working Conditions:Climbing - RarelyConcentrating - ConsistentlyContinuous Learning - ConsistentlyHearing: Conversation - ConsistentlyHearing: Other Sounds - ConsistentlyInterpersonal Communication - ConsistentlyKneeling - ConsistentlyLiftingTriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.

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