We are looking to hire an Security Cloud Solution Architect Manager to join Microsoft Federal.

　　Microsoft Federal delivers a single unified organization centered around our customer. This organization is a first-of-its-kind for Microsoft, bringing together the expertise, knowledge, and insights across our teams. All critical customer functions are brought under the same organizational umbrella, bringing the breadth and depth of our expertise into razor-sharp focus on serving the U.S. Federal Government.

　　We are committed to empowering our teams, building upon our strategic investments, and delivering the technology to achieve federal missions. As our customers pursue their work, from defending the nation, to serving its people in challenging times, they look to Microsoft to help them innovate, and they expect end-to-end engagement tailored to their needs.

　　We aspire to...

　　Deliver the best technology to enable mission-critical work

　　Support fast-paced innovation with the U.S. Federal Government

　　Drive focused, thoughtful, end-to-end delivery tailored to unique customer needs

　　Continuously advance security processes within our long-standing engagement approach

　　Customer Success:  Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

　　Security Solution Area: Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft provides the most comprehensive, innovative, flexible, and Secure cloud platforms today. Microsoft is hiring security professionals to drive customer cloud security adoption for customers around the world.

　　Microsoft continues will invest over $20B over the next 5 years in cybersecurity, including providing our customers with services and solutions that integrate across the ecosystem by connecting all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio.

　　Microsoft is on a mission to empower every person and every organization on the planet to achieve more, and security, data protection, and privacy are vital pillars in our mission. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

　　Responsibilities

　　Hire, on-board, develop, coach, mentor and evaluate Security Architects and Engineers. Set a clear bar for role excellence, collaboration, and delivering impact.

　　Build and maintain a diverse and inclusive team of Security professionals with a passion for exceeding customer expectations.

　　Develop teams that incorporate a mix of expertise across Microsoft Azure and M365 E5 Security/Compliance Services including Identity and Access management, Threat Protection, Cloud Security, Data Security and Governance/Risk Management/Compliance (GRC) – while ensuring that all team members can land an end-to-end security value proposition (i.e. Zero Trust).

　　Cross-team collaboration and communication. Partner with all required Microsoft stakeholders to land and drive role clarity, account coverage, project assignment and effective cross-team collaboration

　　Enable your team to establish customer relationships with executives in security roles while establishing your own. The goal is to create a comprehensive partnership with the customer throughout their ownership lifecycle that maximizes usage.

　　Ensure your team delivers high quality production deployments that are resilient and successful.

　　Drive operational excellence, including timely consumption opportunity management and high-quality reporting and insights.

　　Engage with the area’s most strategic customers as executive sponsor to accelerate security journey and help customers improve security posture.

　　Customer Centricity

　　Customer Satisfaction – Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveragingdomain expertiseto enable defined Customer Success Plan outcomes.

　　Customer/Partner Insights: Coach the team to provide feedback & insights from customers/partners back to the relevant Microsoft teams including Product Groups, to enable continuous improvement.

　　Business Impact

　　Manage the consumption business of Solutions and Support to achieve the business goals and deliver customer value: Coach the team to develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's security value proposition and get value from their investment in the Microsoft technology through deep business understanding of the solution plays and customer scenarios for your solution area

　　Accelerate Resolution of Customer Blockers: Coach the team to identify resolutions to issues blocking go-live of customer success projects by leveraging security technical subject matter expertise. Support them to lead the technical conversations with customers to drive value from their MS investments, by delivering all work according to MS best practices & policies and using repeatable Intellectual Properety (IP).

　　People Leadership

　　Model our culture and values by leading your team through change, helping them understand the business model and/or role changes

　　Coach your team on driving customer outcomes to help your team adapt and learn

　　Care for your team by engaging in skills and capability discussions, understanding each individual's unique talents, and building the right mix of skills to achieve your business goals

　　Technical Leadership

　　Learn It All: Role model the Self Learner mindest through continuous alignment of individual & team’s skilling to team/area demands and Customer Success goals​

　　Accelerate customer outcomes: Coach your team to engage in relevant communities to share expertise, contribute to IP creation, priotitize IP re-sure and learn from others to help accelerate your customers transformation journey.

　　Other

　　Embody our culture and values

　　Qualifications

　　Required/Minimum Qualifications

　　Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting

　　OR equivalent experience.

　　Experience with people management.

　　Experience in technical sales, engineering, customer service, or consultative delivery.

　　Experience mapping the customer’s needs to technical solutions.

　　Other Qualifications

　　Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

　　Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

　　Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

　　Preferred Qualifications

　　5+ years of experience in technical sales, engineering, or consultative delivery.

　　1+ years of experience in people management.

　　2+ years of experience driving change management or technical adoption.

　　Experience applying design thinking methodology to construct architectures that drive value for the customer, incorporating policies, governance, and customer systems into the overall framework.

　　Experience in security and expertise around related technologies and concepts such as Zero Trust, Threat Protection, Cloud Security, and Identity.

　　Experience understanding customer business outcomes, helping them define the value of the outcomes, aligned to industry outcomes, and assessing the value of the solution

　　Experience and understanding of sales processes, pipeline, tools/metrics, and operations for IaaS and PaaS cloud consumption (preferably Azure)

　　Experience driving usage of PaaS cloud technologies, helping customers realize value from their investments

　　Experience with Cloud Security including sustained performance improving first party cloud security solutions attach rate into pure cloud efforts

　　Cloud Solution Architecture M4 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.

　　Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .