Description

　　The transportation network behind Amazon’s operations spreads over hundreds of countries, reaching millions of customers. It’s our Amazon Transportation Services team that ensures products are efficiently transported where they need to be before their final delivery. As a Transportation Specialist, you’ll be working closely with teams across Amazon and external logistics partners to ensure enough delivery vans are available, processing new cases and acting quickly on escalations where necessary.

　　Key job responsibilities

　　Facilitate communication between stakeholders to find root causes and resolve issues quickly

　　Produce and deliver reports on key delivery metrics

　　Mentor or coach team members to help them develop new skills

　　Maintain high standards of work by following policies and procedures

　　Continually review processes to find areas for innovation

　　A day in the life

　　As a Transportation Specialist, you’ll be responsible for resolving delivery performance issues that could negatively affect our customers. You’ll understand the unique challenges of the transportation team and manage them collaboratively with other cross-functional teams. Your motivation and commitment to our customers will ensure that our response to delivery issues is timely and efficient. You will be required to make real-time decisions effectively, by doing your research, weighing up your options and learning as you progress. The result of your work will be the timely delivery of Amazon packages to millions of customers around the world.

　　About the team

　　Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

　　We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

　　We are open to hiring candidates to work out of one of the following locations:

　　Barcelona, ESP

　　Basic Qualifications

　　Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

　　Relevant experience in analysing data and creating reports for leadership

　　Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

　　Advanced proficiency in verbal and written English

　　Preferred Qualifications

　　A degree

　　Experience in a logistical working environment

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.