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Technical Services Lead
Technical Services Lead-December 2024
Denver
Dec 15, 2025
About Technical Services Lead

  Job Title: Technical Services Lead Department: Operations Reports To: Technical Services Manager Supervises: Technical Services Technicians, On-Call Stagehands FLSA Status: Hourly, Non-Exempt

  Why the Colorado Convention Center is a great place to work:

  Generous Paid Time Off and Holiday Pay

  Health, dental, vision insurance, eligible up on hire

  401(k) investment plan, with a discretionary employer match of up to 3%

  Healthcare reimbursement and flexible spending plans

  Employer-paid and supplemental life insurance

  RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

  Employee assistance program

  Compensation: The base rate is $ 25.04 /hourly for the first 90 days .  Upon satisfactory performance evaluation compensation increases to $ 38.65 .

  General Summary:

  This is a working Lead position to assist in the direction of the Technical Services staff and is a skilled labor position for the operation, dismantle repair and maintenance of facility audio systems, rigging systems, dimmable lighting systems and staging systems, and the set-up, operation and dismantle of client provided audio, video and lighting systems . As directed, this position may be required to create and place labor calls, track billing for labor and equipment, and payroll. This position is governed by a contract between IATSE #7 and A SM Global . This position is also required to operate high-lifts, forklifts and other material handling equipment as requested . Additional responsibilities and tasks are assigned as directed by event, Technical Services Manager and/or Operations requests.

  Primary Duties and Responsibilities:

  Review event documents and Riders to determine equipment and service requirements needed for events and compile reports/estimates .

  Prepare/update event changeover sheets and track hours and billing for timely reports at event conclusion.

  Prepare event equipment estimates for use and track hours and billing for timely reports during event and at event conclusion .

  Review department punch detail sheets and correct as/when directed to do so by the Technical Services Manager .

  Review event rigging plans for entire facility according to safety specifications and procedures before and during events in the facility .

  Attend weekly events meetings and/or event pre-cons as directed by the Technical Services Manager .

  Insure safe operation and maintenance of facility audio, theatrical/dimmable lighting, rigging, video and related equipment .

  Operate, plan and track maintenance/repair of facility audio, theatrical/dimmable lighting, rigging, video systems and related equipment .

  Place and manage union labor calls and facilitate accurate and efficient labor sign-in/ s ign out .

  Perform maintenance of equipment and keep inventory up to date .

  Make recommendations to Technical Services Manager for needed supply/equipment purchases .

  Supervise installation and operation of event related audio, theatrical lighting, rigging and video equipment as specified, troubleshoot and fix issues that arise .

  Operate facility lifts for contractors/clients as directed – (Certification preferred)

  Operate material handling equipment as required .

  Complete timely accurate event related labor/equipment/ documentation to Technical Services Manager and Event Manager .

  Coordinate and supervise on-call stagehands and follow company policy to complete work report documentation per the union contract

  Update and document changes to department SOP

  Write, maintain and follow relevant JSA and SDS information

  Ability to communicate openly and professionally with clients under stressful situations and work closely with Technical Services Manager and other Lead positions to achieve common goals

  Other duties as assigned

  Qualifications:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

  Education and Experience:

  Minimum High School Diploma or GED – some college coursework or degree preferred

  5-10 years of experience in industry or related field

  Knowledge of signal flow in sound reinforcement, stage lighting and video/projection systems (related technologies: DMX/ETC NET3/ GrandMAII / BIAMP,ION ,Dante , Lutron, Luxon ) and programming/operation methods and troubleshooting procedures .

  Knowledge of safe rigging practices and procedures

  Ability to read CAD drawings and work with rigging diagrams and plans.

  Preferably ETCP certified and/or able to provide proof of required knowledge, experience and best practices .

  Climbing experience preferred

  Skills and Abilities:

  Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities .

  Ability to work from drawings, specifications and oral requests to achieve desired service/product or goal .

  Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele .

  Advanced problem solving and organizational skills .

  Have prior customer service experience and be able to provide this service in a professional and considerate manner .

  Excellent record of dependability and reliability .

  Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team .

  Ability to speak, understand, and read and write standard English and follow direction .

  Ability to lift heavy items, bend, stoop and stand for long periods of time .

  Worked with payroll as it relates to union contract and policies .

  Computer Skills:

  Basic computer skills including ability to create word documents and manipulate excel spreadsheets and do basic data entry, required

  Working Conditions:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

  Position may require certifications by law and/or job assignment . Position requires frequent walking, climbing stairs, standing on cement floors, turning, lifting of heavy objects, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions; dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; may require tools and equipment operation that could cause personal harm or injury, if improperly handled; requires irregular and/or extended hours, including weekends, evening, overnights and holidays, as determined by the event and/or department needs; requires radio usage – 2 way hand held.

  Note:

  Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

  The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

  Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

  Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

  Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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