National General is seeking a Homeowner Desk Adjuster. The ideal candidate will have 2+ years of Homeowner Adjusting experience within an Insurance Carrier. This position is fully remote/work from home.

　　Primary Purpose:

　　Responsible for confirming coverage, investigating, negotiating, setting reserves and settling covered claims of moderate exposure within their personal settlement authority. Perform duties in accordance with the Claim Handling Guidelines and managerial direction.

　　Essential Duties and Responsibilities:

　　Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

　　Provide the best possible claim service to both internal and external customers

　　Promote teamwork and proactively seek opportunities to assist fellow associates with common challenges, i.e. systems use, file quality, etc.

　　Perform thorough investigation, confirm and interpret coverage issues, and draft the appropriate reservation of rights or disclaimer letters as needed for manager approval; refer files to SIU when qualifying issues arise

　　Assess if an on-site inspection is warranted and assign an Independent Adjusting Firm

　　Review Independent Adjuster report packages

　　Solicit estimates and photographs on smaller losses utilizing MyClaimPics to desk adjust claims

　　Retain cause and origin experts, engineers, building consultants and/or any other necessary experts as warranted with manager approval; obtain police, fire, weather reports, etc., as needed

　　Responsible for proper and timely reserving in accordance with our reserving philosophy

　　Update the claim database system with proper and adequate coding and documentation

　　Utilize and maintain diary on all open claims

　　Review all bills, estimates and Proofs of Loss prior to making settlement and payment of claim

　　Make recommendations to manager on damages exceeding adjuster’s authority

　　Review vendors’ bills for accuracy and resolve any billing issues and/or inconsistencies with the vendor

　　Determine subrogation/salvage potential on all claims; refer claim to subrogation when warranted

　　Handle or oversee CAT claims as needed

　　Required Skills and Competencies:

　　The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience

　　Obtain/Maintain appropriate licensing or educational requirements

　　Possess solid knowledge of Homeowners policies, endorsements and state/local regulations

　　Ability to analyze and apply coverage on small to medium loss scenarios

　　Ability to operate with a proactive claim handling mind set to drive results

　　Ability to resolve conflicts, problem solve and empathize with customers, both internally and externally

　　Ability to successfully work in a fast paced environment

　　Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

　　Proficient in estimate writing software

　　Possess professional oral and written communication skills

　　Desired Skills:

　　2+ years of experience in Property claims

　　Prior experience in reviewing scope of damages and estimates

　　National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $54,000 - $65,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

　　National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

　　In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

　　National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

　　National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!