About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Why Conduent:
You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award-winning place to work. In 2021, we won Best Places to Work, Best Global Culture and Best HR Team.
You have an opportunity to personally and professionally thrive, make a difference, and be part of a culture where individuality and participation is valued.
Essential Duties and Responsibilities:
Maintain a record of all corrections and revisions to documentation
Collaborate and confer with stakeholders to document subject material and technical specifications
Edit documentation immediately preceding delivery
Research, propose and implement customer-specific documentation solutions
Initiate improvements in documentation
Display consistent and advanced time-management ability
Comply with and improve upon document control management processes
Standardize organizational documentation • Monitor user feedback and implement improvements
Develop, gather, and disseminate technical information
Manage multiple projects with revolving deadlines • Meet all related release and documentation deadlines
May be required to perform other duties as requested, directed, or assigned Job Knowledge
Skills and Abilities:
Ability to comprehend, assimilate and document numerous software applications, hardware functionality and software/hardware integration independently
Excellent writing skills
Ability to utilize multiple desktop publishing and video/still-image editing programs
Proficient with Madcap Flare software
Ability to edit, proofread and implement in-line changes
Advanced understanding of technical writing conventions
Ability to comprehend and clearly communicate complex technical data
Advanced documentation layout and formatting skills
Highly motivated, independent individual Education and Experience
Bachelor's degree or equivalent work experience
2-4 years of full-time work experience directly related to developing technical and/or software product information
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $80,080 - $104,000.
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.