Description

　　Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.

　　Operations is at the heart of the Amazon Customer Experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion.

　　We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.

　　We are focused on Amazon most complex problems, processes and decisions.

　　We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms.

　　Fulfillment acceleration is part of Capacity Planning team for MX Supply Chain. We are obsessed by rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers can be delivered the next-day.

　　Key job responsibilities

　　• This role is part of capacity planning team and it will be responsible for defining the overall speed capacity across Mexico.

　　• This role is responsible to determine Speed Capacity for each building. It means what it required from Labor; shift capacity focus on speed; assumptions to deliver packages; vehicles; routes ; and balance delivery channels.

　　• Monitor and report progress in capacity utilization building to trade off speed.

　　• Navigating highly complex and strategic scope across end-to-end supply chain, including tradeoffs between cost to serve, customer delivery speed, selection, growth and long-term profitability. This is a role for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvement for our customers, and that want to achieve that using data.

　　• Build a strong partnership with upstream planning functions to measure, control and respond to planning variation.

　　• Maintain a strong focus on the Delivery channel experience in building realistic, yet attainable capacity plans.

　　• The role includes 60% analytical activities and 40% of stakeholder/project management. Written documents on constant basis is required.

　　• Innovation & Stakeholder/Project management.

　　• Use and share your insights with partner teams, to influence/build a 12 week and up to 1 year roadmap of project to accelerate speed of deliveries

　　• For the most complex and ambitious opportunities, quickly launch new pilots, and build scale-up business case with benefits, tradeoffs, bottlenecks, risks and resources required

　　• Consolidate progress into crisp and concise data-driven status updates.

　　• Ability to lead and structure projects, in particular liaising and collaborating with internal partners to influence direction and roadmaps, despite competing priorities

　　• Work across functional teams and senior stakeholders

　　We are open to hiring candidates to work out of one of the following locations:

　　Mexico City, DIF, MEX | Mexico City, MEX | Mexico City, MEX, MEX

　　Basic Qualifications

　　5+ years of program or project management experience

　　5+ years of supply chain experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　Bachelor's degree

　　English B2Preferred Qualifications

　　3+ years of driving process improvements experience

　　Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

　　Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)