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Solution Architect (Utility Operations)
Solution Architect (Utility Operations)-May 2024
New Orleans
May 10, 2025
About Solution Architect (Utility Operations)

  Solution Architect (Utility Operations)

  Date: Jan 19, 2024

  Location: The Woodlands, Texas, United States

  Company: Entergy

  Work Place Flexibility: Hybrid

  Legal Entity: Entergy Services, LLC

  This position will be filled as a Solution Architect or Solution Architect Sr depending on the candidate’s qualifications and experience

  The preferred location is New Orleans, LA. Other locations within the service territory may be considered – LA, TX, MS, AR

  JOB SUMMARY/PURPOSE:

  Responsible for leading the innovative development of Grid Technology business solutions, with primary focus around solutions implemented through IT, to enable the business to meet its objectives. The role requires an in-depth understanding of available IT technologies including field and work management applications, the business unit's operations, its operating model, capability needs, and business challenges. The role, together with support from Entergy's Enterprise Architect (EA) function is responsible for creating a fully integrated, effective business solution. The role is an active thought leader and application visionary who shapes the technology demand among the business unit.

  JOB DUTIES/RESPONSIBILITIES:

  Proactively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers.

  Advance how GIS technologies integrate/interface with Entergy’s vision and translate system requirements into software architecture and design specifications.

  Provide overall design guidelines for software and hardware integration, performance, reliability, operating, and security designs.

  Support business units and IT Business Analysts in the creation of project business cases (e.g., success criteria).

  Capture business capability requirements, functional requirements, and expected service levels from business unit and stated EA solutions to create an actionable Business-IT roadmap (a long range plan for the business that identifies specific IT investments in applications and infrastructure to support business objectives).

  Support BU leadership in identifying opportunities for emerging technologies, through collaboration with the EA function, to enable business strategies. Provide an advisory role with the client on the impact of new technologies on their existing technical and information system environment.

  Work with business and IT teams to review test strategies and requirements traceability. Ensure business and functional requirements are maintained throughout the development/configuration process (requirements traceability matrix). Review and analyze user acceptance testing results to validate the functions of the delivered solution.

  Maintain strong understanding of technology needs and solutions for the business unit. Regularly visit business units to assess satisfaction and identify follow-up education opportunities. Consider alternate delivery models for meeting business needs.

  Liaise between the client, vendors, project management and the technical team on questions, issues, and revisions to the solution architecture.

  Provide support for storms and be available 24x7 to oversee storm applications during weather events.

  MINIMUM REQUIREMENTS:

  Minimum education required of the position

  Bachelor's degree or equivalent work experience. Advanced degree preferred.

  Minimum experience required of the position

  Solution Architect: 5+ years of experience architecting, implementing, and administrating enterprise IT or GIS solutions/systems

  Solution Architect Sr: 10+ years of experience architecting, implementing, and administrating enterprise IT or GIS solutions/systems

  Minimum knowledge, skills and abilities required of the position

  Deep understanding and practical experience of industry application solutions.

  Wide experience in developing customer-centric solutions.

  Working knowledge in all areas of technology (infrastructure, commercial applications, software development, end-user platforms, IT operations).

  Planning experience, especially the design of longer term strategies.

  Ability to communicate and present effectively with all levels in the organization, including executive management. Excellent interpersonal communications skills.

  Excellent writing and presentation skills.

  Working knowledge of architecture concepts and the ability to integrate business needs and technology capabilities.

  Knowledge of integration of other enterprise systems (e.g., ERP, EAM, CRM, SCM, WM)

  Professional excellence in technical consulting, solution design, project envisioning, planning, developing, and deployment

  Strong, persuasive communication and presentation skills

  Ability to clearly communicate technical ideas--both verbally and in written form--whether to customers, executives, or other technical or non-technical peers

  Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, etc.

  Any certificates, licenses, etc. required for the position

  Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent are a plus

  Esri Enterprise System Design Certification is a plus

  #LI-JL1

  #LI-Hybrid

  Primary Location: Texas - The Woodlands Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands

  Job Function : Information Technology

  FLSA Status : Exempt

  Relocation Option: No Relocation Offered

  Union description/code : NBU

  Number of Openings : 1

  Req ID: 113883

  Travel Percentage : Up to 25%

  An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.

  EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

  Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here ([email protected]?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

  Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

  Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

  The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

  WORKING CONDITIONS:

  As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

  Job Segment: Solution Architect, Developer, Testing, Operations Manager, Cloud, Technology, Operations

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