Description

　　This role can be based in Luxembourg or in London, UK

　　At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

　　We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

　　If you thrive in a challenging and fast-paced environment, this is the place for you. We are looking for a dynamic, organized self-starter to join the People Experience and Technology (PXT) Ops International Central and Support Functions (ICSF) as a Senior HR Manager.

　　The Senior HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support. The role is critical in executing our people initiatives, providing great internal customer support, and driving PXT functional excellence and process improvement.

　　Key job responsibilities

　　Create a vision and goals for a PXT team and inspire and motivate the team to achieve excellence in terms of customer support and core PXT processes.

　　Understand business goals and recommend new approaches, and procedures leading to continual improvements in business objectives, productivity and development of PXT within the company.

　　An true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.

　　Experience with rapid and complex changing work environment.

　　Passion for innovative PXT solutions and process improvement

　　Demonstrate success working in a cross-functional team environment on multiple projects with changing priorities

　　Success in creating and driving effective and positive employee relations, retention and reward programs.

　　Comfortable with high volume and not be afraid to "roll up your sleeves"

　　Strong internal and external customer service focus.

　　Manage multiple priorities simultaneously - orientated on results.

　　Excellent organizational and interpersonal skills

　　We are open to hiring candidates to work out of one of the following locations:

　　Luxembourg, LUX

　　Basic Qualifications

　　Bachelor’s degree or equivalent

　　Strong leadership experience in Human Resources

　　Prior experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals

　　Experience in companies that adhere to a high hiring standard, and mentors their brightest employees to accept greater challenges.

　　Preferred Qualifications

　　Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

　　Master's Degree, or PhD in Human Resources Management or related field

　　Experience in career development, workforce modeling, and talent management in a fast-paced global environment

　　Advanced degree from a top tier graduate school. (MBA or Masters in HRM preferred)

　　Strong experience leading relevant talent/HR program/projects

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.