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Software Solution Architect
Software Solution Architect-March 2024
Tokyo
Mar 28, 2026
About Software Solution Architect

  Software Solution Architect (often referred to as Sales Engineer) combines technical knowledge with sales skills to support the Sales teams in selling UL's highly technical and regulatory-oriented software products and services. A key part of this role is presenting Proof of Concepts, project proposals, and product demos to both technical and non-technical clients and stakeholders. The associate works heavily with the Sales, Development and Marketing teams to ensure prospective clients receive consistent and cohesive information around products and services.

  While the associate is accountable to a Tokyo-based manager, he/she is expected to work with a multitude of cross-cultural teams and clients having locations in Asia Pacific and therefore international travels could be expected throughout the year.

  Achieving mastery of UL's software products and their interface offerings

  Serves prospective clients by identifying their business needs and engineering adaptations of products and services

  Being able to suggest the best combination of products, services, and practices tailored to client needs

  Provides pre-sales technical assistance and product education by responding to questions and requests

  Gains customer acceptance by making technical presentations and demonstrating how a product will meet client needs

  Liaising with other members of the Sales teams and other technical resources

  Contributes to sales engineering effectiveness by identifying short-term and long-range issues; which often vary depending on countries and cultures; that must be addressed, recommending options and courses of action, and implementing directives

  Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

  Supporting Sales and Marketing teams by attending trade shows, conferences and other marketing events

  Business English fluency (both written and verbal). Native in Japanese

  Strong interpersonal, written and verbal communication skills

  Selling to customer needs

  Strong analytical, problem solving, and facilitation skills.

  Strong technical background including: Database principles (SQL Server), Microsoft .NET, system analysis and design, general programming skills, ERP, software configuration and application troubleshooting. Experience with Oracle database is a plus.

  3-5 years’ experience working professionally in sales engineering, technical account management, data analysis, sales or engineering

  Ability to work independently

  University Degree (equivalent to Bachelor’s degree) in Computer Science, Information System Management, or a related discipline

  Ability to travel domestically and internationally

  A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

  The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

  We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

  From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

  Mission: Working for a safer world

  UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

  Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

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