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Service Rep II
Service Rep II-November 2024
Villa Park
Nov 4, 2025
About Service Rep II

  At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

  Come join us and be part of a purpose driven company who is invested in your future!

  Job Summary

  Under General Supervision, Processes Membership Inquiries, Responds To And Resolves Customer Inquiries Received Via Telephone Or Written Correspondence, And/Or Other Administrative Functions. May Also Be Responsible For Accurate Billing And Premium Reconciliation On Active And Cancelled Groups.

  JOB REQUIREMENTS:

  High School Diploma.

  2 years customer service experience.

  PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.

  Clear and concise interpersonal, verbal and written communication skills.

  Organizational, mathematical and analytical skills.

  Self directed and motivated.

  THIS IS A FLEX ROLE WORKING 3 DAYS IN THE OFFICE AND 2 DAYS FROM HOME

  #LI-HYBR

  Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

  HCSC Employment Statement:

  HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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